If there is a bug that develops, Legacy has some built in tools that can fix some problems.
1) File Maintenance: There are glitches that may develop in the family file from time to time. They can often be fixed by doing a Check and Repair of the family file. Please click on File on the menu bar and select File Maintenance > Check/Repair and proceed with the repair. If any error messages occur during the Check/Repair process, click No in the error message box so that the repair steps can finish. Do Check/Repair twice if errors are found. 2.) Reset buttons: Sometimes there are combinations of user settings that may cause screens to freeze. Please click on Options on the menu bar and select Customize. Next, click the Reset to Defaults button at the bottom of the screen, confirm the reset and then Save. Often this is all that you need to do. You will, however, loose some customized settings, such as screen colors and personalized font settings. These things will have to be reset. If the problem continues, please send a message to [email protected]. Thanks, Jim Technical Support Legacy Family Tree -------- Original Message -------- > From: "Sbcglobal (oldersoul)" <[email protected]> > Sent: Tuesday, June 05, 2012 8:10 PM > To: [email protected] > Subject: Re: [LegacyUG] Legacy hangs > > It is definitely a bug. A piece of software should NOT hang, > regardless of what you have been doing or for how long. > > So, I guess you are saying there is no plan to fix the bug. > The workaround is to close and reopen legacy. ;-) > > The only change I had made to the family file > before this happened this particular time, was to delete > a marriage. Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
