Thanks for your help Sherry, I'm cooking dinner right now so will try that if I can find someone to do the dishes.Fred > From: she...@legacyfamilytree.com > To: LegacyUserGroup@LegacyUsers.com > Subject: Re: [LegacyUG] Potential Problems List > Date: Sat, 18 Aug 2012 16:38:49 -0700 > > Fred, > > > First, with Legacy closed, go to the Legacy folder on your hard drive. > Delete the RptProbs.usr and ProbsList.usr files. If that doesn't > help, go back to the folder, delete the two files again and then go to > the c:\Legacy\Data folder (or whichever folder you have your Family > File stored in) and delete the .PPL file (it has the same "first name" > as your Family File). Then update to the latest build of Legacy if > you don't already have it. > > > > Sincerely, > Sherry > Technical Support > Legacy Family Tree > > > On Sat, Aug 18, 2012 at 4:04 PM, Fred Lindsay <fredlind...@sympatico.ca> > wrote: > > Hi All: > > When I open the 'Potential Problem' window, select 'Create Problems List', > > the Progress Bar reaches 100% with no difficulty. I select 'Preview' and > > then the title bar for the window indicates (Not Responding). If I close > > out the window, there is a message that Legacy has stopped working. > > Sometimes it stops seconds after the Progress Bar reaches 100%. > > I can not find any reference to this particular problem in the Archives. > > I have rebooted the computer, run File Maintenance (none indicated). I'm > > using Windows 7 and have the latest version of Legacy. > > Creating a Potential Problem list in the recent past has been > > successfull. > > Any suggestions would be appreciated. > > Regards to all > > Fred Lindsay > > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/legacyusergroup@legacyusers.com/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on > our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > >
Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
