Hi Rich, Before you give up, you could try answering the questions Ron asked you before, which you can see in the copy below. Then we might have an idea on where to start giving you some advice. We have no idea what you have done at this stage.
If you are afraid of damaging your data file you could make a copy of your .fdb file before opening it again. Do you know how to do that? Let us know if you don't, so we can help with that. Legacy is an excellent program, and we are willing to help, but first you must help yourself by giving us enough information to work with. :-) Kind Regards, Wendy Rich Falzini said the following on 28/01/2013 10:44 a.m.: > Hello I turned on my computer today and attempted a new backup. It appears > that the .fdb file is backing up, but there is no new zip file created. > > I'm affaid to edit at this point for fear of losing data. > > I'm considering new software at this point. > > Any advice? > > Rich > > Sent from my iPhone > > On Jan 27, 2013, at 3:11 AM, Ron Ferguson <[email protected]> wrote: > >> Rich, >> >> You say "upon finishing I attempted to back up my work". It would be helpful >> to know how. Presumably you did not close Legacy as the back up would be >> automatically offered, rather than you having to start the process. So, did >> you use the Icon? >> >> You also say that you should have two zipped files, this implies that you >> have Legacy's back up set to include multimedia. Did the progress bars show >> whilst you were backing up? Have you tried searching your PC using Windows >> Explorer to find the files? >> >> Finally have you tried to back the files up for a second time? >> --- >> Ron Ferguson >> http://www.fergys.co.uk/ >> GOONS #5307 >> >> "Rich Falzini" <[email protected]> wrote: >> >>> I did several hours of adding photos to my genealogy today. Upon finishing >>> I attempted to back up my work. >>> >>> My back up was not created, there should be 2 new zipped folders. >>> >>> I did notice my date on the .fdb file changed to a current date. >>> >>> Why will my file not backup and how do I fix this? >>> >>> Thanks Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
