Hi Ron
I took your advice and right clicked and dragged the backup Icon
to the task bar.
I tried a back up from there, and it did not work.
I think perhaps I will save my files to a jump drive, then uninstall legacy,
then re install the program.
I will then add my files back to the computer from my jump drive and then
attempt a new backup.
Rich
Sent from my iPhone
On Jan 27, 2013, at 7:59 PM, Ron Ferguson <[email protected]> wrote:
> Rich,
>
> Ron Taylor has already mentioned that there may be a problem using File>Back
> up Family File. As I never use this option to back up I have not experienced
> this and can only take his word for it.
>
> There is however, the alternative which I use namely to use the back up icon
> on the task bar, this has never let me down. If it is not visible on your
> task bar, right click on the bar and drag the icon onto the task bar in the
> option window.
> ---
> Ron Ferguson
> http://www.fergys.co.uk/
> GOONS #5307
>
> "Rich Falzini" <[email protected]> wrote:
>
>> Hi Wendy, thanks for offering help.
>>
>> I assume I can copy and paste the .fdb elsewhere so I have that saved.
>>
>> Lets say I do some work and I now want to create a backup.
>>
>> I go to file, backup family file, then click back up when box appears.
>>
>> My .fdb should back up to my document folder. It appears to do so, but it
>> should also create 2 new zip folders, 1 for multimedia, the other with my
>> .fg my .fsd my .tc and .rgd files.
>>
>> My zips are not creating however
>>
>> Can u advise anything?
>>
>> If u need more info I will attempt to explain further
>>
>> Rich
>>
>> Sent from my iPhone
>>
>> On Jan 27, 2013, at 5:03 PM, Wendy Howard <[email protected]> wrote:
>>
>>> Hi Rich,
>>>
>>> Before you give up, you could try answering the questions Ron asked you
>>> before, which you can see in the copy below. Then we might have an idea
>>> on where to start giving you some advice. We have no idea what you have
>>> done at this stage.
>>>
>>> If you are afraid of damaging your data file you could make a copy of
>>> your .fdb file before opening it again. Do you know how to do that?
>>> Let us know if you don't, so we can help with that.
>>>
>>> Legacy is an excellent program, and we are willing to help, but first
>>> you must help yourself by giving us enough information to work with. :-)
>>>
>>> Kind Regards,
>>> Wendy
>>>
>>>
>>> Rich Falzini said the following on 28/01/2013 10:44 a.m.:
>>>> Hello I turned on my computer today and attempted a new backup. It appears
>>>> that the .fdb file is backing up, but there is no new zip file created.
>>>>
>>>> I'm affaid to edit at this point for fear of losing data.
>>>>
>>>> I'm considering new software at this point.
>>>>
>>>> Any advice?
>>>>
>>>> Rich
>>>>
>>>> Sent from my iPhone
>>>>
>>>> On Jan 27, 2013, at 3:11 AM, Ron Ferguson <[email protected]>
>>>> wrote:
>>>>
>>>>> Rich,
>>>>>
>>>>> You say "upon finishing I attempted to back up my work". It would be
>>>>> helpful to know how. Presumably you did not close Legacy as the back up
>>>>> would be automatically offered, rather than you having to start the
>>>>> process. So, did you use the Icon?
>>>>>
>>>>> You also say that you should have two zipped files, this implies that you
>>>>> have Legacy's back up set to include multimedia. Did the progress bars
>>>>> show whilst you were backing up? Have you tried searching your PC using
>>>>> Windows Explorer to find the files?
>>>>>
>>>>> Finally have you tried to back the files up for a second time?
>>>>> ---
>>>>> Ron Ferguson
>>>>> http://www.fergys.co.uk/
>>>>> GOONS #5307
>>>>>
>>>>> "Rich Falzini" <[email protected]> wrote:
>>>>>
>>>>>> I did several hours of adding photos to my genealogy today. Upon
>>>>>> finishing I attempted to back up my work.
>>>>>>
>>>>>> My back up was not created, there should be 2 new zipped folders.
>>>>>>
>>>>>> I did notice my date on the .fdb file changed to a current date.
>>>>>>
>>>>>> Why will my file not backup and how do I fix this?
>>>>>>
>>>>>> Thanks
>
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