I am so appreciative of everyone's help. I am home now and will be trying some of these things shortly. I really hope I can resolve it. I have received word that my mother is declining rapidly. I know it may not seem like this software issue should be the forefront of my mind, but my family relies on me as the family historian, and there are going to be so many questions from everyone who will be around in the next few days--questions that I can happily answer if I just can get into my software. So, that's why it will be priority for me to try to resolve this very soon.
Sent from my iPad On Apr 8, 2013, at 12:58 PM, Ron Ferguson <[email protected]> wrote: > Tim, > > Yes, I have, but that does not help anyone. There is no report of a failure > to uninstall, nor of a failure in installation (from the web). I still think > that the problem lies with corrupted .usr files, possibly Legacy.usr - but > since I cannot be sure I suggested moving them all. > --- > Ron Ferguson > http://www.fergys.co.uk/ > GOONS #5307 > > "Tim Rosenlof" <[email protected]> wrote: > >> Do any of you have a >> >> install.log >> or uninstall.log ? >> or Uninstall Legacy.log >> in your C:\Legacy folder or wherever you installed Legacy, it is in the >> known Mantis bugtrak software as a known problem. >> >> >> -- >> Tim Rosenlof > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on > our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
