Carolyn, go to File > File Maintenance > Check/Repair and run it.  All sorts of 
things will clear up upon doing that.

God bless,
Ellen

On Oct 18, 2013, at 12:01 AM, Carolyn wrote:

> This is the first time I have had any trouble with Legacy deluxe version, I
> have the latest build, and I am wondering if anyone else has encountered the
> following please.
>
> 1. When I try to generate a Chronology report, the first page report comes
> up ok, but when I click 'Report' for the final version it won't generate and
> says it is over a hundred pages, for a simple 17 line report.
> 2. When I try to generate the Family Picture Tree report and click 'preview'
> it shows a very small tree with a pile of boxes all on top of each other.
> 3. I tried to generate a Relationship Calculator report for my husband and
> one of his 3rd cousins, when I clicked 'print' it said 'run time error
> 20002 - Lead Error: Invalid bitmap handle.
>
> All this has happened since I let it download the latest update, I run
> Windows 7 on a Dell all in one which is 2 years old.
> Any help or advice would be really appreciated, I find the info at the link
> to the technical help extremely daunting !
>
> Thanks
> Carolyn
>
>
>
>
> Legacy User Group guidelines:
> http://www.LegacyFamilyTree.com/Etiquette.asp
> Archived messages after Nov. 21 2009:
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
> Archived messages from old mail server - before Nov. 21 2009:
> http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
> Online technical support: http://www.LegacyFamilyTree.com/Help.asp
> Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on 
> our blog (http://news.LegacyFamilyTree.com).
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>
>




Legacy User Group guidelines:
http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages after Nov. 21 2009:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/
Archived messages from old mail server - before Nov. 21 2009:
http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
Online technical support: http://www.LegacyFamilyTree.com/Help.asp
Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our 
blog (http://news.LegacyFamilyTree.com).
To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp


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