When you have a problem in a report, the first thing I suggest is clicking on the "Reset" button then giving the report another try.
Ellen's suggestion of Check/Repair is also good, but usually doesn't solve report problems. That's something that should be done on a regular basis if you're doing a lot of work in the file. The Lead Error can happen in Vista or later if you don't have UAC set to "never notify" Sincerely, Sherry Technical Support Legacy Family Tree On Thu, Oct 17, 2013 at 9:01 PM, Carolyn <carog...@gmail.com> wrote: > This is the first time I have had any trouble with Legacy deluxe version, I > have the latest build, and I am wondering if anyone else has encountered the > following please. > > 1. When I try to generate a Chronology report, the first page report comes > up ok, but when I click 'Report' for the final version it won't generate and > says it is over a hundred pages, for a simple 17 line report. > 2. When I try to generate the Family Picture Tree report and click 'preview' > it shows a very small tree with a pile of boxes all on top of each other. > 3. I tried to generate a Relationship Calculator report for my husband and > one of his 3rd cousins, when I clicked 'print' it said 'run time error > 20002 - Lead Error: Invalid bitmap handle. > > All this has happened since I let it download the latest update, I run > Windows 7 on a Dell all in one which is 2 years old. > Any help or advice would be really appreciated, I find the info at the link > to the technical help extremely daunting ! > > Thanks > Carolyn > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
