I had the same problem. Sent them an e-mail and had e-mail with customer number within 10 minutes. GREAT SERVICE!
Dan From: Ron Ferguson Sent: Sunday, December 01, 2013 4:05 PM To: LegacyUserGroup@LegacyUsers.com Subject: Re: [LegacyUG] E mail test and customer number I suspect that John is correct, I only applied for my number yesterday, and received it today. Somewhere in the world that is probably same day service!! Ron Ferguson http://www.fergys.co.uk/ From: John B. Lisle Sent: Sunday, December 01, 2013 8:20 PM To: LegacyUserGroup@LegacyUsers.com Subject: Re: [LegacyUG] E mail test and customer number Richard et al, If you are still waiting since Tuesday and you got an email confirmation of your order, somehow your customer number was lost in your spam or something. Everything I hear tells me that they have caught up on their backlog. If you do not have your number by now, write Customer Service. The email should be coming from : Legacy Customer Service <legacycustomerserv...@legacyfamilytree.com> with a subject line (something like...) : "Here is your Legacy 8.0 Deluxe Customer Number..." john. At 02:27 PM 12/1/2013, Richard Van Wasshnova wrote: Nov 26 was unlucky day. I paid the 26th also and still waiting. --Â Richard Van Wasshnova On Sun, Dec 1, 2013 at 10:19 AM, porter <porterrockw...@q.com> wrote: Lucky you. Purchased mine 26th and still waiting. Porter -----Original Message----- From: Brian [mailto:blr...@optonline.net] Sent: Sunday, December 01, 2013 10:30 AM To: LegacyUserGroup@LegacyUsers.com Subject: [LegacyUG] E mail test and customer number Hello Lug, I'm testing my Lug address and wanted to say I purchased full version of Legacy 8 about 2 hours ago and just received my customer number. Thank you Legacy! Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
