I also live in Canada and I am having no problems at all. I double click on the L on my desktop, the program opens with a box stating there is an update available, click on that, downloads update, all in less than 5 minutes. Charlie Aubin
----- Original Message ----- From: "Bob Austen" <rgaus...@telus.net> To: <LegacyUserGroup@LegacyUsers.com> Sent: Friday, January 17, 2014 8:08 AM Subject: [Norton AntiSpam]RE: [LegacyUG] Updating to 381 Uninstalling/Reinstalling I seldom get the notification via Legacy about an update. It always says I have the latest build. I live in Canada and hear about the upgrades from a colleague in Scotland. Perhaps the notifications to update are regional so as not to overwhelm the system. I have to go to the Legacy website and look for the updates and download/install from there. The procedure now treats the upgrade like a new installation, complete with emailing me a temporary password. And there is also the entire 66MB file to download each time which can present a problem for those with slower connections. Bob Austen -----Original Message----- From: Kurt Kneeland [mailto:kurt-kneel...@sbcglobal.net] Sent: Friday, January 17, 2014 5:55 AM To: LegacyUserGroup@LegacyUsers.com Subject: RE: [LegacyUG] Updating to 381 Uninstalling/Reinstalling Assuming you already have version 8 installed, the recommended procedure is to: Run Legacy Go to the "Legacy Home" tab Click the "Updates" label The rest is pretty much automatic other than to respond to a couple of confirmation and configuration popups. Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
