I sometimes get the same problem - a program stability issue?.  If you
click on the Updates box this usually wakes up the internet connection
(or so it seems).
Boyd
On 14/02/2014 3:22 a.m., Debbie Medeiros wrote:
> I've cleared my cache and the Legacy News comes back then goes away
> again. When you click on "Make sure you are connected to the internet
> and then click here to retrieve the latest news items," nothing comes
> up. This just happens on the Legacy Home tab under Legacy News. If I
> click on the Internet Tab at the top of the program, it will take me
> to the internet. Is there a setting in Legacy somewhere that stops the
> program from connecting to the internet through Legacy News?
> Debbie
>
>
> On Sun, Feb 9, 2014 at 6:23 PM, Don Hanson <terra...@comcast.net
> <mailto:terra...@comcast.net>> wrote:
>
>     Mike,
>     I, too, have seen many cases of programs not displaying something
>     as expected. It is bad enough when the content is obviously
>     internet/browser rendered. It is worse when the content is the
>     "normal" output of the program. Telling someone to open IE and
>     empty the cache. "But IE isn't even on my (Windows) computer!" All
>     that I can do is fight the urge to "educate" them and smile
>     knowingly when they exclaim that "it worked!" LOL!!
>     Don Hanson
>
>
>     > -----Original Message-----
>     > From: MikeFry [mailto:emjay...@gmail.com
>     <mailto:emjay...@gmail.com>]
>     > Sent: Sunday, February 09, 2014 3:34 PM
>     > To: legacyusergroup@LegacyUsers.com
>     > Subject: Re: [LegacyUG] v800-397 & Internet
>     >
>     > On 09 Feb 2014 20:54, Brian/Support wrote:
>     >
>     > > Mike's comment about IE is not entirely true. The Legacy Home
>     tab uses
>     > > the Internet Explorer (IE) engine which is built into Windows so
>     > > anything in that tab which uses the internet such as
>     displaying the
>     > > Legacy News and the links in the support section open the
>     links in IE.
>     > > Any election by the user to open a link on those web pages in
>     a new
>     > > window (via the right click menu) will open IE to display the
>     site.
>     >
>     > That's what I said! Or what was meant! I develop and support the
>     FreeREG
>     > transcription software, which is a .NET application, and part of
>     it logs
>     > in to the FreeREG website. A recent problem with cookies found the
>     > solution to be in the IE cache not the cache of whatever browser the
>     > user was using. So, don't think I don't know what I'm talking about!
>     >
>     > The basic Internet engine on any Windows system is IE-based,
>     regardless
>     > of whether you use the Microsoft browser or not. Consequently, when
>     > there are problems like those experienced by the original
>     poster, it's
>     > useless to clear the used-browser cache. You have to get to the
>     IE-cache
>     > via Internet Options and clear that.
>     >
>     > --
>     > Regards,
>     > Mike Fry
>     > Johannesburg (g)
>     >
>     >
>     >
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>
>     Legacy User Group guidelines:
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>
>
> Legacy User Group guidelines:
> http://www.LegacyFamilyTree.com/Etiquette.asp
> Archived messages after Nov. 21 2009:
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
> Archived messages from old mail server - before Nov. 21 2009:
> http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
> Online technical support: http://www.LegacyFamilyTree.com/Help.asp
> Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree)
> and on our blog (http://news.LegacyFamilyTree.com).
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