Have you rebooted your computer during all of this? If you haven't, give
it a try. :-)

Wendy

Anne Hollingshead said the following on 11/03/2014 3:46 p.m.:
> Thanks Wendy.
>
> I had tried several times. This time I closed everything down but I
> still got the message
>
> /The process cannot access the file because it is being used by
> another process.
>
> Legacy along with all files except Firefox is closed
>
> /
>
>
>       /I am sorry but this is very frustrating/
>
>
> Anne
>
>
> On 11/03/2014 11:20 AM, Wendy Howard wrote:
>> Hi Anne,
>>
>> I'm not an expert on these things, but it sounds to me like your
>> download got interrupted somehow and didn't finish.
>>
>> I've downloaded a copy from that page just now and it completed properly.
>>
>> If I were you, I would give it another try.
>>
>> Hope this helps. :-)
>>
>> Wendy
>>
>> Anne Hollingshead said the following on 11/03/2014 12:11 p.m.:
>>> I clicked on on the link
>>>
>>> /The final release of Legacy 7.5 was Version 7.5.0.278 (Build Date 12
>>> November 2013)//
>>> //
>>> //Download Full Setup (30 MB)//
>>> //Click on Save in download dialog box to save the setup file to disk,
>>> then run the Legacy7Setup.exe://
>>> //Legacy7Setup.exe /
>>>
>>> I got a file named " Legacy7Setup.exe.part" which would not open.
>>>
>>> Anne
>>>
>>>
>>>
>>> On 11/03/2014 8:16 AM, Wendy Howard wrote:
>>>> Hi Marie,
>>>>
>>>> On the download page on the Legacy web site there is a "Frequently Asked
>>>> Questions" section on the right of the page near the top. There, you
>>>> will find a link for earlier versions of Legacy. That takes you to
>>>> http://legacyfamilytree.com/helpDownloadVersion7.asp   where - despite the
>>>> URL's name - you will find links to download six past versions. You can
>>>> choose to download v7.5 from there if that is what you want.
>>>>
>>>> Legacy v8 installs itself in a different place to past versions. This
>>>> makes it very easy to install it and have a look around while still
>>>> using v7 (or earlier) for your main data file maintenance, if you want
>>>> to do that.
>>>>
>>>> As I said in another post just yesterday, be aware that v8 will want to
>>>> convert any older data file to its format, so make sure you use a copy
>>>> of your data file for this purpose, or use the sample data file provided
>>>> with the program to look around the program.
>>>>
>>>> Hope this helps. :-)
>>>>
>>>> Wendy



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