Yes, we have been getting calls all day and have kept up with them. Sincerely Jim Technical Support Legacy Family Tree
-------- Original Message -------- > From: "Sherry/Support" <she...@legacyfamilytree.com> > Sent: Wednesday, March 19, 2014 3:16 PM > To: legacyusergroup@LegacyUsers.com > Subject: Re: [LegacyUG] Very big trouble > > I asked the lead tech and he said as far as he could tell the phones > were working fine. They've been getting calls all day.... > > But it looks like one of the other listers was able to help you anyway > so I guess it's a moot point. > > For everyone, if you can't get through on the phone right away, please > try again later.... > > > Sincerely, > Sherry > Technical Support > Legacy Family Tree > > > On Wed, Mar 19, 2014 at 2:56 PM, Jane Sarles <sarlesinsi...@gmail.com> wrote: > > Yes, that is the number. > > > > Thanks. > > > > Jane > > > > On 3/19/2014 4:45 PM, Sherry/Support wrote: > >> Hmm. - it should have gone to voice mail. The phone number is > >> 425-788-0932. Is that the one you called? > >> > >> I'll check with the phone techs. > >> > >> > >> Sincerely, > >> Sherry > >> Technical Support > >> Legacy Family Tree > >> > >> > >> On Wed, Mar 19, 2014 at 1:21 PM, Jane Sarles <sarlesinsi...@gmail.com> wrote: > >>> I did not have the option. It just rang and rang. > >>> > >>> Jane > >>> > >>> > >>> On 3/19/2014 3:42 PM, Sherry/Support wrote: > >>>> Did you leave a message? They call back as soon as they can. > >>>> > >>>> > >>>> Sincerely, > >>>> Sherry > >>>> Technical Support > >>>> Legacy Family Tree > > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/legacyusergroup@legacyusers.com/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
