The uninstall problem seems to have been solved.Thank you. My problem now is that it will not download the the later builds. The desktop works fine I have build 427 installed no problem.
Ray Rhoads -----Original Message----- From: Cathy Pinner Sent: Saturday, June 28, 2014 9:23 PM To: legacyusergroup@LegacyUsers.com Subject: Re: [LegacyUG] Downloading updates Ray, I understand you are using Legacy 8 and have installed it on both computers from a disc. It sounds as if you have updated the program on the desktop but you haven't updated it on the laptop. Therefore when you try to open your family file on the laptop, you are getting a message saying you need a later build. Update the program on the laptop (either from the Home Tab OR by downloading the Standard version from the website and running it) and your problem should be over. Note although you download the Standard Free version from the website, it is the same installation file for the Deluxe. The difference is that the Customer Number unlocks more features. I'm not sure why people were telling you to install Legacy 7. Confused I think by you saying that both computers were running Windows 7. Cathy grayscot2 wrote: > First re-install 7 to get an INSTALL.LOG file back, then go to the program > file and find unwise.exe and click on it. Then do what Michelle says. > > Presc ott Smith > presku...@yahoo.com > > ============================================================================ > From: Ray Rhoads [rhodo...@bellsouth.net] > Sent: Saturday, 28 June, 2014 10:28 AM > To: legacyusergroup@legacyusers.com > Subject: RE: [LegacyUG] Downloading updates > > I have loaded Legacy8 Deluxe from disk to a laptop for use in an upcoming > genealogy trip. The problem is it will not download the the updates from > the original build. It will not let me transfer my file from my desktop > saying the file is for a later build. To top it off I can not completely > uninstall the program as I get the message “could not find INSTALL.LOG > fileâ€Â. What do I do to get this fixed? I am using Windows 7 on both my > desktop and laptop. > > Ray Rhoads . Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp