Oh, and forgot to mention - some need further discussion about the
suggestionn - either I don't quite understand the concept or I'm not sure
just where the suggestion would apply.


Sincerely,
Sherry
Technical Support
Legacy Family Tree

On Mon, Sep 8, 2014 at 10:45 AM, Sherry/Support <she...@legacyfamilytree.com
> wrote:

> No, the reason why we ask for suggestions to be sent separately, unless
> there are just two or three, is because so many of the suggestions that
> come in are for things that can already be done in Legacy.
>
> It's so much easier to review a short list and make sure *everything* is
> considered than to work my way down a long list, esp if some of the items
> in the list are bugs (they go to a different department), some are things
> that can be done and the requestor just hasn't figured it out (I need to
> explain how) and some are true suggestions.
>
> Just this morning after going through about 6-8 suggestions, only one or
> two ended up being something that couldn't already be done in Legacy!
>
>
>
> Sincerely,
> Sherry
> Technical Support
> Legacy Family Tree
>
>
> On Mon, Sep 8, 2014 at 10:31 AM, Dick Nixon <nixon.d...@gmail.com> wrote:
>
>> You would think Legacy would be happy to get a well thoughtout report
>> like that, especially since the suggestions are so closely related.
>> But it is their way or the highway. Last year I offered a long list of
>> inconsistencies in various related reports...they only made sense if
>> they were considered together. I got the same message...split it all
>> up on many separate forms and hope the programmers put it back
>> together. Or maybe they just meant "go away".
>>
>
>



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