On 26 Sep 2014 17:28, Jim Terry/Support wrote: > Run-time error 5 can happen at different times and when totally different > things in Legacy. In order for our programmers to be able to fix a problem > they first must be able to reproduce it. If they can't reproduce it, they > have no way of diagnosing the cause. If you can send us the steps that > consistently reproduce the problem on their computers the programmers will > work on it.
In my experience, this kind of problem not only needs the exact sequence of steps, but also needs the exact data. -- Regards, Mike Fry (Jhb) Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
