This issue has been around for years and was discussed in the Roxio forum where others where having this very same problem with Roxio interfering with other programs.
We are just passing along the information that they posted in their forum. It's worth a try Sincerely, Sherry Technical Support Legacy Family Tree On Tue, Nov 11, 2014 at 12:53 PM, Brian L. Lightfoot <br...@the-lightfoots.com> wrote: > I'm not sure that this fix-it tool will solve the OP's problem. He does not > have a problem with an INSTALL or UN-INSTALL but rather Roxio wants to > configure itself every time Legacy is started. Apparently he purchased Roxio, > installed it, and wants to keep it. And apparently something was not quite > right with Roxio leaving a Windows Installer config file around. Perhaps the > fix-it tool will catch that, or he may wish to contact Roxio and ask them to > fix their misdirected install. But the big question in my mind is why does > Legacy want to run the Roxio config file? Apparently no other program is > wanting to do that. We may have to wait until we hear more from the OP if the > fix-it tool saves his day. > > Brian in CA > > > -----Original Message----- > From: Michele/Support [mailto:mich...@legacyfamilytree.com] > Sent: Tuesday, November 11, 2014 8:38 AM > To: legacyusergroup@LegacyUsers.com > Subject: RE: [LegacyUG] Build 8.0.0.454 Conflict With Another Program > > Try this one > > http://support2.microsoft.com/mats/program_install_and_uninstall > > > Michele > Technical Support > mich...@legacyfamilytree.com > www.legacyfamilytree.com Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
