Before contacting Support, I would first make sure you have re-booted the computer which I assume you have done several times and the problem still exists. It sounds like a display issue to me so I would then double check to make sure you have the latest video driver installed.
Brian in CA From: Cathy Pinner [mailto:genea...@gmail.com] Sent: Tuesday, January 13, 2015 6:05 PM To: legacyusergroup@LegacyUsers.com Subject: Re: [LegacyUG] Edit Source Details crashes Sounds like something to send direct to supp...@legacyfamilytree.com Cathy BobsTree2-Gmail wrote: Using latest version 8 on Windows 7, (459 ?). Source Details causing problems. If I select a field, then click to assign the Source Details clipboard, the screen starts to change bit noes not complete, I can only make out the Save/Cancel buttons. If I click on Save, the bad screen closes, and the field labels are red showing the source has been assigned. If I look at the Sources for the individual, they look OK. But if I try to Edit Details, the screen does not open properly, I cannot see the text to be edited, and. I cannot close the window. Sometimes Legacy closes or stops responding. I did a File Maintenance, no change. I get the same result on at least two other files. This is a major problem since I cannot properly add Source Details. Suggestions? Bob Hansen Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
