I have the same bug as was originally posted. All formatting in Detail Comments is lost whenever the Detail Source is reopened.
To confirm it had been officially reported, I submitted a Problem Report Thursday evening. From their reply, it looks like I was the first to do so. I have to remember that reading about a bug on the LUG does not mean it was automatically submitted. Thanks, Rob (Toronto) On Fri, May 22, 2015 at 6:42 PM Brian L. Lightfoot <br...@the-lightfoots.com> wrote: > Whoa....this is getting interesting. I just went back and re-checked > everything to make sure I was following the specific steps. And once again, > the formatting was retained for Source Detail Comments in both Basic style > and SourceWriter style. > > However, when I tried Master Detail comments, I got a different result. > Formatting was retained using Basic style comments but was lost when using > SourceWriter style comments. Triple checked and confirmed on this end. > > There was also one other minor problem with the Master Detail comments for > SourceWriter. I first typed a phrase such as "This is a test". I then used > the cursor to select the entire phrase and clicked on the Bold button. The > formatting was applied as expected but the selection was lost. I had to > re-select the phrase each time to apply any other formatting command. This > doesn't happen when using the Source Detail comments of either style. Once > a phrase or word is selected, it remains selected until the user clicks off > of it. > > Why are different people getting different results? This is going to be a > tough one for the programmers to troubleshoot especially when they may or > may not be able to re-create the error. I'm not sure Windows can be blamed > or even different system configs. > > Brian in CA > (I am NOT Brian in Support; I am better looking.) > > > -----Original Message----- > From: Brian/Support [mailto:br...@legacyfamilytree.com] > Sent: Friday, May 22, 2015 11:56 AM > To: legacyusergroup@LegacyUsers.com > Subject: Re: [LegacyUG] Source Detail Comments - not keeping formatting > > In my case the error occurred for the Source Detail Comments in both Basic > style and SourceWriter style sources. The Text boxes for both Master and > Details did retain the formats and the comments on Master Sources also > retained formats. > > Brian > Customer Support > Millennia Corporation > br...@legacyfamilytree.com > http://www.LegacyFamilyTree.com > > On 22/05/2015 12:34 PM, Brian L. Lightfoot wrote: > > For what it’s worth, I followed your exact steps and all my formatting > remains intact. I even tried Basic style sources and Source Writers sources > but there was no difference. No matter what other changes I made within > those Text/Comments, all of the formatting remained as entered. Using build > 473 on Win 7. > > > > > > > > Brian in CA > > > > (Note – I am not Brian in Support) > > > > > > > > From: lio . [mailto:likeitouts...@hotmail.com] > > Sent: Friday, May 22, 2015 4:19 AM > > To: legacyusergroup@LegacyUsers.com > > Subject: RE: [LegacyUG] Source Detail Comments - not keeping > > formatting > > > > > > > > Hi Brian: are you able to duplicate my issue (as per below)? > > > > > > > > Thanks! > > > > Sent from Outlook <http://taps.io/outlookmobile> > > > > > > > > > > > > > > > > On Tue, May 19, 2015 at 5:25 PM -0700, "lio ." < > likeitouts...@hotmail.com> wrote: > > > > Hi Brian: > > > > These are the steps I am following: > > > > Under ASSIGNED SOURCES: > > Click EDIT DETAIL > > Click TEXT/COMMENTS > > Type a message in the "ENTER ANY COMMENTS ABOUT THIS CITATION > > (OPTIONAL)" box Format the citation by using the Formatting Buttons on > the left side. > > Click SAVE > > > > Now click EDIT DETAIL > > Click TEXT/COMMENTS > > > > And all your formatting is gone! > > > > Yes the bug was reported through the Legacy Home Tab. > > > > > > Thanks for your direction, > > > > leo > > > > > > > >> From: br...@legacyfamilytree.com > >> To: legacyusergroup@LegacyUsers.com > >> Subject: Re: [LegacyUG] Source Detail Comments - not keeping > >> formatting > >> Date: Thu, 14 May 2015 11:13:27 -0400 > >> > >> What type of formatting are you talking about. The issue I found > >> relates to the way the comments display format codes around text > >> versus the actual format when included in reports. There is no > >> indication that bold, underline, italic or superscript format were > >> lost. That issue on display format of source comments is still > >> outstanding and the programmers never provide any estimate of when a > >> particular issue will be fixed. > >> > >> Did you submit your problem report via the report a problem link on > >> the Legacy home tab or via the same link on our web site? There is no > >> guarantee that something reported to the LUG will be recorded in our > >> problem tracking system and passed to the programmers. I sometimes > >> test a reported problem and record it in our tracking system but the > >> only way to ensure your problem will be investigated is to report it on > our web site. > >> > >> Brian > >> Customer Support > >> Millennia Corporation > >> br...@legacyfamilytree.com > >> http://www.LegacyFamilyTree.com > >> > >> > >> On 12/05/2015 5:29 PM, lio . wrote: > >>> After a almost a year away I am back to working on my family tree. > >>> Back in June 2014 I reported that reopening a source detail loses > >>> any formatting in the Source Detail Comments. I have downloaded the > >>> most recent version v8.0.0.473, and am noticing (almost a year > >>> later) it is still happening.I must admit it is frustrating losing > >>> and having to correct my formatting every time I open a previously > >>> created source. Is this still on the "to be fixed list" or was it > >>> dropped? I could not find anything in the Archives. Is there a > >>> timeline for correcting it? A year already seems sufficient > >>> time.Thanks,Leo > >>> > >>> Thanks for your direction, > >>> > >>> leo > >> > > > > > > Legacy User Group guidelines: > > http://www.LegacyFamilyTree.com/Etiquette.asp > > Archived messages after Nov. 21 2009: > > http://www.mail-archive.com/legacyusergroup@legacyusers.com/ > > Archived messages from old mail server - before Nov. 21 2009: > > http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ > > Online technical support: http://support.legacyfamilytree.com > > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and > on our blog (http://news.LegacyFamilyTree.com). > > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). 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