Both groups are active. The Facebook group is just more active now.
Legacy staff is on both lists. Some people prefer Facebook, some
prefer email lists.

Technical questions can sometimes be answered on either list, but if
it's a complex problem, it's best to contact Support on the Problem
Support Form so we can spend some dedicated time with you.

Both lists were designed to be users-helping-users with how-to
questions and ideas on how everyone uses Legacy.


Sincerely,
Sherry
Technical Support
Legacy Family Tree


On Fri, Apr 8, 2016 at 4:08 AM, William Hoff <bh...@mchsi.com> wrote:
> So then if one is not a Face Book user there is no reason to stay in the 
> Legacy User Group, correct? Any questions I have that are technical should be 
> directed to the Technical Staff directly, correct? As a relatively new user 
> what is the most convenient way to do the latter?
> Regards,
> Bill
>
> Sent from my iPhone
>
>> On Apr 7, 2016, at 11:14 PM, Sherry/Support <she...@legacyfamilytree.com> 
>> wrote:
>>
>> There are two Facebook groups for Legacy - one is announcements at
>> https://www.facebook.com/LegacyFamilyTree, which Bobby may be thinking
>> of, and the other is the Legacy Users Group at
>> https://www.facebook.com/groups/372110202980118/
>>
>> On the first group, users can't initiate posts but can respond to
>> them. On the Users group, anyone can initiate a moderated post.
>>
>>
>>
>> Sincerely,
>> Sherry
>> Technical Support
>> Legacy Family Tree
>>

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