I am a new user, and I am trying to load files from Ancestral Quest, version 14. I have some large note files, a few media, and a large database of 109,190 individuals. I have uploaded the deluxe software, at least 12 times or so, tried to import a GEDCOM, and all seems well, until I happen to click on one grandfather. When I do I get this message: Run-time error '9': Subscript out of range. When I click ok, the program closes.
He was married twice, and had 11 children by each wife. Some of them have red flags because using the dates of official records, some of the births are too close to the birth of the previous child. Some of these might be the cause of so many of the infants deaths immediately. Of the second 11, only 4 lived any length of time. I have deleted the software several times, deleted the files, deleted the GEDCOM's and started over, but still get the same error message. The only thing I have not done is try to load a file direct from Ancestral Quest, and I could not seem to locate the file on my computer although I know where it is. Any suggestions would be appreciated. Thanks so much. I am really frustrated. Jairmie in Technical Support has been very nice and made several suggestions with I tried. I even loaded the file and sent it to him, and he had no problem getting into the record of my grandfather. Leonard leon...@mccown.org ---------------------
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