If it's persistent and the Support article on it doesn't help, here's
another set of instructions from Michele at Support she recently posted
to Facebook. This actually installs a new copy of the LegacyFS module
which helps clear some persistent errors.
Trying to search family tree from legacy 9 getting the error code;
"access violation at address 0087E43 in module legacyFS.exe Read address
0000000A8
Michele Simmons Lewis (Legacy Staff)
1) Close Legacy and then reboot your computer. This will ensure that all
Legacy components are really closed. Don't open Legacy.
2) Close Legacy. Navigate to the C:\Program Files(x86)\Legacy9. If you
have a 32 bit computer navigate to C:\Program Files\Legacy9. Inside
there you will see a folder named FamilySearch. Delete the entire folder.
3) Now navigate to the \Documents\Legacy Family Tree\ folder and open
it. Delete the LegacyFS folder.
4) Now download the program again which will replace these folders. You
can do that here http://www.legacyfamilytree.com/DownloadUpdate.asp (it
says update but it is the full install)
5) Now open Legacy and go to MY TOOLBAR > FAMILYSEARCH. You will have to
enter your login info again.
Cathy
Judith Skinner wrote:
I have this problem as well . I have tried following the instructions
in the Manual
On 22 July 2017 at 04:33, Michael Slater <hfcapi...@gmail.com
<mailto:hfcapi...@gmail.com>> wrote:
Access violation at address 0075E57D in module 'LegacyFS.exe'.
Read of address 0000000C.
This is appearing when I try the different filters to check my
data against FS, eg. check for unlinked individuals, check for
ordinances ready, etc.
Unfortunately I am unable to advance.
Regards
On 20 July 2017 at 13:02, Michael Slater <hfcapi...@gmail.com
<mailto:hfcapi...@gmail.com>> wrote:
Joseph, I had the same problem yesterday
On 19 July 2017 at 14:21, JV Leavitt <jleavi...@att.net
<mailto:jleavi...@att.net>> wrote:
Thank you Cathy. It was only a temporary problem with
FamilySearch yesterday.
Joseph Leavitt
On 7/18/2017 9:30 PM, Cathy Pinner wrote:
Joseph,
I'm not LDS so I don't know whether there are more
problems with that part of the Legacy FS program but
it's working fine for me.
See:
http://support.legacyfamilytree.com/article/AA-00530
<http://support.legacyfamilytree.com/article/AA-00530>
Access violation errors have a number of different causes.
It can't be a general problem or there'd be posts in
the Facebook group. There's only one and he found he
had a heap of Check/Repair errors in his file.
Cathy
JV Leavitt wrote:
A new problem has shown up when using LegacyFS. I
think the error
started showing up several hours ago.
The API from LegacyFS to FamilySearch must be
broken again. The error
message says:
Access violation at address 0075E311 in module
'LegacyFS.exe'. Read of
address 0000000C.
Any word yet? or am I the first one to notice? The
LFS program will
no t work at all now. I'm able to see that the
problem is not at this end.
Joseph Leavitt
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/Judith Skinner OAM
2/9 Judy St
Golden Beach Q 4551
E-mail skija...@gmail.com <mailto:skija...@gmail.com>
Ph 5492 2671
Mob 0407113280/
Judith Skinner <mailto:skija...@gmail.com>
Saturday, 22 July 2017 9:01 AM
I have this problem as well . I have tried following the instructions
in the Manual
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/Judith Skinner OAM
2/9 Judy St
Golden Beach Q 4551
E-mail skija...@gmail.com <mailto:skija...@gmail.com>
Ph 5492 2671
Mob 0407113280/
Michael Slater <mailto:hfcapi...@gmail.com>
Saturday, 22 July 2017 2:33 AM
Access violation at address 0075E57D in module 'LegacyFS.exe'. Read of
address 0000000C.
This is appearing when I try the different filters to check my data
against FS, eg. check for unlinked individuals, check for ordinances
ready, etc.
Unfortunately I am unable to advance.
Regards
Michael Slater <mailto:hfcapi...@gmail.com>
Friday, 21 July 2017 1:02 AM
Joseph, I had the same problem yesterday
JV Leavitt <mailto:jleavi...@att.net>
Thursday, 20 July 2017 2:21 AM
Thank you Cathy. It was only a temporary problem with FamilySearch
yesterday.
Joseph Leavitt
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