Thanks it seems OK now On 22 July 2017 at 11:20, Cathy Pinner <genea...@gmail.com> wrote:
> If it's persistent and the Support article on it doesn't help, here's > another set of instructions from Michele at Support she recently posted to > Facebook. This actually installs a new copy of the LegacyFS module which > helps clear some persistent errors. > > Trying to search family tree from legacy 9 getting the error code; > "access violation at address 0087E43 in module legacyFS.exe Read address > 0000000A8 > > Michele Simmons Lewis (Legacy Staff) > 1) Close Legacy and then reboot your computer. This will ensure that all > Legacy components are really closed. Don't open Legacy. > > 2) Close Legacy. Navigate to the C:\Program Files(x86)\Legacy9. If you > have a 32 bit computer navigate to C:\Program Files\Legacy9. Inside there > you will see a folder named FamilySearch. Delete the entire folder. > > 3) Now navigate to the \Documents\Legacy Family Tree\ folder and open it. > Delete the LegacyFS folder. > > 4) Now download the program again which will replace these folders. You > can do that here http://www.legacyfamilytree.com/DownloadUpdate.asp (it > says update but it is the full install) > > 5) Now open Legacy and go to MY TOOLBAR > FAMILYSEARCH. You will have to > enter your login info again. > > Cathy > > Judith Skinner wrote: > >> >> I have this problem as well . I have tried following the instructions >> in the Manual >> >> >> On 22 July 2017 at 04:33, Michael Slater <hfcapi...@gmail.com >> <mailto:hfcapi...@gmail.com>> wrote: >> >> Access violation at address 0075E57D in module 'LegacyFS.exe'. >> Read of address 0000000C. >> >> This is appearing when I try the different filters to check my >> data against FS, eg. check for unlinked individuals, check for >> ordinances ready, etc. >> Unfortunately I am unable to advance. >> >> Regards >> >> On 20 July 2017 at 13:02, Michael Slater <hfcapi...@gmail.com >> <mailto:hfcapi...@gmail.com>> wrote: >> >> Joseph, I had the same problem yesterday >> >> On 19 July 2017 at 14:21, JV Leavitt <jleavi...@att.net >> <mailto:jleavi...@att.net>> wrote: >> >> Thank you Cathy. It was only a temporary problem with >> FamilySearch yesterday. >> >> Joseph Leavitt >> >> >> >> On 7/18/2017 9:30 PM, Cathy Pinner wrote: >> >> Joseph, >> I'm not LDS so I don't know whether there are more >> problems with that part of the Legacy FS program but >> it's working fine for me. >> >> See: >> http://support.legacyfamilytree.com/article/AA-00530 >> <http://support.legacyfamilytree.com/article/AA-00530> >> Access violation errors have a number of different causes. >> >> It can't be a general problem or there'd be posts in >> the Facebook group. There's only one and he found he >> had a heap of Check/Repair errors in his file. >> >> Cathy >> >> JV Leavitt wrote: >> >> >> A new problem has shown up when using LegacyFS. I >> think the error >> started showing up several hours ago. >> >> The API from LegacyFS to FamilySearch must be >> broken again. The error >> message says: >> Access violation at address 0075E311 in module >> 'LegacyFS.exe'. Read of >> address 0000000C. >> >> Any word yet? or am I the first one to notice? The >> LFS program will >> no t work at all now. I'm able to see that the >> problem is not at this end. >> >> Joseph Leavitt >> >> >> >> >> -- >> >> LegacyUserGroup mailing list >> LegacyUserGroup@legacyusers.com >> <mailto:LegacyUserGroup@legacyusers.com> >> To manage your subscription and unsubscribe >> http://legacyusers.com/mailman/listinfo/legacyusergroup_ >> legacyusers.com >> <http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com> >> Archives at: >> http://www.mail-archive.com/legacyusergroup@legacyusers.com/ >> <http://www.mail-archive.com/legacyusergroup@legacyusers.com/> >> >> >> >> >> -- >> >> LegacyUserGroup mailing list >> LegacyUserGroup@legacyusers.com >> <mailto:LegacyUserGroup@legacyusers.com> >> To manage your subscription and unsubscribe >> http://legacyusers.com/mailman/listinfo/legacyusergroup_ >> legacyusers.com >> <http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com> >> Archives at: >> http://www.mail-archive.com/legacyusergroup@legacyusers.com/ >> <http://www.mail-archive.com/legacyusergroup@legacyusers.com/> >> >> >> >> >> -- >> /Judith Skinner OAM >> 2/9 Judy St >> Golden Beach Q 4551 >> E-mail skija...@gmail.com <mailto:skija...@gmail.com> >> Ph 5492 2671 >> Mob 0407113280/ >> > > > Judith Skinner <mailto:skija...@gmail.com> >> Saturday, 22 July 2017 9:01 AM >> I have this problem as well . I have tried following the instructions in >> the Manual >> >> >> >> >> >> -- >> /Judith Skinner OAM >> 2/9 Judy St >> Golden Beach Q 4551 >> E-mail skija...@gmail.com <mailto:skija...@gmail.com> >> Ph 5492 2671 >> Mob 0407113280/ >> Michael Slater <mailto:hfcapi...@gmail.com> >> Saturday, 22 July 2017 2:33 AM >> Access violation at address 0075E57D in module 'LegacyFS.exe'. Read of >> address 0000000C. >> >> This is appearing when I try the different filters to check my data >> against FS, eg. check for unlinked individuals, check for ordinances >> ready, etc. >> Unfortunately I am unable to advance. >> >> Regards >> >> >> Michael Slater <mailto:hfcapi...@gmail.com> >> Friday, 21 July 2017 1:02 AM >> Joseph, I had the same problem yesterday >> >> >> JV Leavitt <mailto:jleavi...@att.net> >> Thursday, 20 July 2017 2:21 AM >> Thank you Cathy. It was only a temporary problem with FamilySearch >> yesterday. >> >> Joseph Leavitt >> >> >> >> >> >> > > -- > > LegacyUserGroup mailing list > LegacyUserGroup@legacyusers.com > To manage your subscription and unsubscribe http://legacyusers.com/mailman > /listinfo/legacyusergroup_legacyusers.com > Archives at: > http://www.mail-archive.com/legacyusergroup@legacyusers.com/ > -- *Judith Skinner OAM2/9 Judy StGolden Beach Q 4551E-mail skija...@gmail.com <skija...@gmail.com>Ph 5492 2671Mob 0407113280*
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