If this were me, the first thing I would do is to close Legacy down and then reboot my computer. Sometimes doing this will set things right. If Legacy will close properly, then this shouldn’t cause a problem and might help. If you can close Legacy, you might try rebooting first and then report back. When you say none of the options in the Help button work, only open blank web pages. Do you mean when you click one of the menu items such as Tech Support, Request Feature, Legacy Home Page, Download update, etc. that you get a blank web page? What happens when you click on Help Index? Also please say what version of Legacy and what version of Windows you are using. Mary From: LegacyUserGroup [mailto:legacyusergroup-boun...@legacyusers.com] On Behalf Of jwy...@gmail.com Sent: Monday, August 28, 2017 7:31 AM To: legacyusergroup@legacyusers.com Subject: [LegacyUG] Locked software Hello I'm not sure what's happened to my Legacy software. None of the options in the "help" button work, they just open a blank web page. I can't add a child as neither left or right mouse clicks work at all. Please can someone explain what I need to do. Any advice would be appreciated. Many thanks, -- Regards, Jill
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