v8 is available, along with all other previous versions at
http://support.legacyfamilytree.com/article/AA-00899

Sherry

On Mon, Aug 28, 2017 at 10:52 AM, J.M. "Jay" Ingalls
<jay_inga...@pipeline.com> wrote:
> Jill,
>
> Do a system virus check and clean first to see if that helps.
>
> Have you done all the updates to version 8?
>
> You can uninstall Legacy 8 and re-install it if version 8 is available on
> the web site. You will not lose data. But, do a full backup of data media to
> an external hard drive or thumb drive first!
>
> Legacy 9 still has problems, so I do not recommend changing to version 9
> until you need it for some reason.
>
> Jay
>
>
> On 8/28/2017 12:31 PM, jwy...@gmail.com wrote:
>
> Thank you for your reply.  I have Legacy8 Deluxe Edition.  I didn't actually
> see the help index, which I've now discovered.  It's when I click on Tech
> Support that a new web page opens but nothing loads, it just remains blank.
>
> I've closed Legacy and rebooted my computer several times and I've opened
> different family trees, and they all have the same problem.
>
> I normally add children by clicking on "Click to add a child" which no
> longer works.  However, I've since discovered the Add key in the bar across
> the top and that does work, so I guess my problem is resolved.
>
> Jill

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