v8 is available, along with all other previous versions at http://support.legacyfamilytree.com/article/AA-00899
Sherry On Mon, Aug 28, 2017 at 10:52 AM, J.M. "Jay" Ingalls <jay_inga...@pipeline.com> wrote: > Jill, > > Do a system virus check and clean first to see if that helps. > > Have you done all the updates to version 8? > > You can uninstall Legacy 8 and re-install it if version 8 is available on > the web site. You will not lose data. But, do a full backup of data media to > an external hard drive or thumb drive first! > > Legacy 9 still has problems, so I do not recommend changing to version 9 > until you need it for some reason. > > Jay > > > On 8/28/2017 12:31 PM, jwy...@gmail.com wrote: > > Thank you for your reply. I have Legacy8 Deluxe Edition. I didn't actually > see the help index, which I've now discovered. It's when I click on Tech > Support that a new web page opens but nothing loads, it just remains blank. > > I've closed Legacy and rebooted my computer several times and I've opened > different family trees, and they all have the same problem. > > I normally add children by clicking on "Click to add a child" which no > longer works. However, I've since discovered the Add key in the bar across > the top and that does work, so I guess my problem is resolved. > > Jill -- LegacyUserGroup mailing list LegacyUserGroup@legacyusers.com To manage your subscription and unsubscribe http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com Archives at: http://www.mail-archive.com/legacyusergroup@legacyusers.com/