Thank you for the prompt response. I have asked for the customer number

Vincent

On Wed, Feb 27, 2019 at 9:55 AM Michele Lewis <mich...@legacyfamilytree.com>
wrote:

> If Legacy 8 has gone back to the free standard version (maybe the license
> file got corrupted?) it is an easy fix. Simple go to FILE > UNLOCK and
> enter your customer number. If you don’t have it, send an email to
> supp...@legacyfamilytree.com and a tech will look it up for you.
>
>
>
>
>
> Michele Simmons Lewis, CG®
>
> Legacy Educator
>
> Legacy Family Tree/MyHeritage
>
> mich...@legacyfamilytree.com
>
> www.legacyfamilytree.com
>
>
>
>
>
> *From:* LegacyUserGroup <legacyusergroup-boun...@legacyusers.com> *On
> Behalf Of *V Caissie
> *Sent:* Wednesday, February 27, 2019 8:25 AM
> *To:* legacyusergroup@legacyusers.com
> *Subject:* [LegacyUG] Legacy 8 Deluxe edition
>
>
>
> I have been a user of Legacy Deluxe for  a number of years. I have been
> quite content with Version 8 and refused the almost daily pop-up to upgrade
> to Version 9. This morning when I opened my file to add data, I notice that
> the usual information did not appear in the Index and the data in some
> columns was replaced by a message that it was part of the Deluxe edition,
> as if I did not already have it.  I also noted that my settings on the
> Family pages (fonts and sizes) were  changed.
>
>
>
> How do I correct this? I have the original installation CD. Should I try
> reinstalling the program? I have 25 years of research in that file and
> cannot afford a screw-up.
>
>
>
> Vincent Caissie
>
>
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