Thank you for the prompt response. I have asked for the customer number Vincent
On Wed, Feb 27, 2019 at 9:55 AM Michele Lewis <mich...@legacyfamilytree.com> wrote: > If Legacy 8 has gone back to the free standard version (maybe the license > file got corrupted?) it is an easy fix. Simple go to FILE > UNLOCK and > enter your customer number. If you don’t have it, send an email to > supp...@legacyfamilytree.com and a tech will look it up for you. > > > > > > Michele Simmons Lewis, CG® > > Legacy Educator > > Legacy Family Tree/MyHeritage > > mich...@legacyfamilytree.com > > www.legacyfamilytree.com > > > > > > *From:* LegacyUserGroup <legacyusergroup-boun...@legacyusers.com> *On > Behalf Of *V Caissie > *Sent:* Wednesday, February 27, 2019 8:25 AM > *To:* legacyusergroup@legacyusers.com > *Subject:* [LegacyUG] Legacy 8 Deluxe edition > > > > I have been a user of Legacy Deluxe for a number of years. I have been > quite content with Version 8 and refused the almost daily pop-up to upgrade > to Version 9. This morning when I opened my file to add data, I notice that > the usual information did not appear in the Index and the data in some > columns was replaced by a message that it was part of the Deluxe edition, > as if I did not already have it. I also noted that my settings on the > Family pages (fonts and sizes) were changed. > > > > How do I correct this? I have the original installation CD. Should I try > reinstalling the program? I have 25 years of research in that file and > cannot afford a screw-up. > > > > Vincent Caissie > > > -- > > LegacyUserGroup mailing list > LegacyUserGroup@legacyusers.com > To manage your subscription and unsubscribe > http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com > Archives at: > http://www.mail-archive.com/legacyusergroup@legacyusers.com/ >
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