Go to Options > Customize > View > Setting 8.13
Click on the select Background Hints Button
Turn OFF hints from MyHeritage.com
Save
Save
Now you should be able to use Legacy without receiving that error
message but Other hints should still work.
If you want to turn off all hints make sure you remove the check marks
from all hint sources not just MyHeritage.com when selecting hint sources.
Removing the check box on the View section 8.13 screen may not work to
keep all hints off if there are hint sources selected.
Brian Kelly
On 22-May-19 2:32 p.m., Cindy Custer wrote:
Same thing happened to me – and that Hints stopped working error box
comes up continually as I
work with Legacy 9, despite my closing and cancelling. What a royal pain!!
How can I resolve this?
*From:* LegacyUserGroup <legacyusergroup-boun...@legacyusers.com> *On
Behalf Of *Rita Lynn McKale
*Sent:* Wednesday, May 22, 2019 12:59 PM
*To:* 'Legacy User Group' <legacyusergroup@legacyusers.com>
*Subject:* [LegacyUG] Big Problem
Please help. I was having a problem with the hints window popping up
saying it had stopped working. So I tried following the steps in the
troubleshooting section on the website and deleted the Legacy9 folder
and tried to reinstall the program. Now things are much worse. After
the install I got the message that Legcy 9 has been installed
successful. But as the program opens I get another message that says
“Do you want to let Mellennia make changes to your computer”, I click
yes and the Hints has stopped working window pops up again. Now
anything I click on within Legacy both of those messages pop up, each
time I click on something.
Please help, what do I do????
Rita
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