I suspect that your default Internet browser might have something to do
with it. I suggest you clean out it's cookies, browser history, and
cached images and files , but don't include passwords. Also make sure
the Time range is set to ALL time. Additionally, make sure it has the
latest updates.
When it finishes, you will need to sign-in to FamilySearch again, but it
will then go back to the page you were on at the time. Everyone should
do this periodically.
TIP: To get to the browser settings for clearing browser data, you can
use a keyboard short-cut: Hold down the Ctrl key and at the same time
press the Shift and Delete keys. It will work the same for I think all
of the main Windows browsers.
Joseph Leavitt
On 12/4/2019 2:57 PM, Carl Cox wrote:
LDS information shows on her computer and mine, now that I have the
same problem. Nothing has changed on the Legacy data, only on the new
sign-in to FamilySearch. The customize 1.9 still have church data
shown and it is on the Legacy data. It is only the integration data
that no longer has church information.
I wonder if the church has changed some of its programming? I just
talked to FS and changes have been made and more are coming, but I
don't know if they would affect my problem.
Carl
-----Original Message----- From: Brian Kelly
Sent: Wednesday, December 04, 2019 3:37 PM
To: legacyusergroup@legacyusers.com
Subject: Re: [LegacyUG] Intigrate with FamilySearch
Is her account set up for a member of the LDS Church? Only Church
members can see the LDS information so non-church members accounts will
not display LDS in the LFS module information, even if it exists.
If her account is for a church member there is a second setting for the
display of LDS information which is separate from the setting to
integrate with FamilySearch.
Go to Options > Customize > 1. General and check the settings in section
1.9. Note that this setting is for each Family File so if you or she
work on more than one file each has to have setting 1.9 turned on.
Brian Kelly
On 04-Dec.-19 4:00 p.m., Carl Cox wrote:
On my computer, when I integrate with FamilySearch I get temple dates
at the bottom. When my daughter integrates with FamilySearch
everything works as it should, except that she cannot scroll below
the family information to get LDS temple dates. I have not been able
to find any switch in the Integration program to turn temple
information on or off. Am I missing something?
Carl Cox
--
LegacyUserGroup mailing list
LegacyUserGroup@legacyusers.com
To manage your subscription and unsubscribe
http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
Archives at:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/
