My thanks to all who have responded to my question, you've been very helpful.
Janette and Linda, while I'm sorry that you have experienced the same problem, it's also a relief to know that I'm not the only one. This issue also started for me after I downloaded a new virus protection program, Bitdefender. I did not have this problem with my previous virus protection program. I also use various backup methods including Dropbox, external drives, etc. Now I must decide whether to keep my current virus protection program and continue avoiding the Legacy cloud or to go back to my previous program. In appreciation to all, Susanne On Wed, Feb 5, 2020 at 5:46 AM Bob Austen <rgaus...@telus.net> wrote: > Hi Henry, > > What is the size of your file? > > > > I have 590,000 individuals in my file and it is now about 1.38 GB. > > I don’t have any issues with Cloud backup. > > I am concerned about Access having a 2GB file limit. I hope that Legacy is > considering splitting up the data file so I can keep my file intact. > > > > Regards, Bob > > > > *From:* LegacyUserGroup [mailto:legacyusergroup-boun...@legacyusers.com] *On > Behalf Of *hpete...@cox.net > *Sent:* Tuesday, February 4, 2020 8:04 PM > *To:* 'Legacy User Group' > *Subject:* Re: [LegacyUG] Computer crashes when attempting backup to cloud > > > > Janette, Linda, and others.. > > > > I don’t always use the Legacy cloud backup, but I wanted to try it again > (it has been a while since I have tested it) > > My file contains over 610,000 individuals and while it took a few minutes > to complete, I did NOT receive any errors. > > > > Nor did I get a “blue screen”. It has been my experience that some of what > you have been told is not false it does noes begin to explain all the > possible reasons for your error. > > But I can say for a certain that the Legacy program alone is not the > problem…. Some time else it happening. Like it was said earlier, more than > likely that is a missing dll or some other file hase be removed > > To enable the process to go smoothly. > > > > My normal backup procedure normally includes redundant backups and > multiple duplications on the different computers that I own. > > I rely on all methods… but not the cloud, nor dropbox, hard disk, flash > drives, dvds, redundant computers. > > My 40+ years of doing this is just too valuable. > > > > I wish you all the best in trying to determine the origin of your issue. > > > > With kindest Regards > > Henry > > > -- > > LegacyUserGroup mailing list > LegacyUserGroup@legacyusers.com > To manage your subscription and unsubscribe > http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com > Archives at: > http://www.mail-archive.com/legacyusergroup@legacyusers.com/ >
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