Ian Thomas, I opened the Device Manager as you suggested and all I saw was a tree of my computer. No yellow exclamation marks or any other marks that would indicate a problem. Am I suppose to do something else? Susanne
On Wed, Feb 5, 2020 at 2:18 PM Ian Thomas <il.tho...@outlook.com> wrote: > Of course it applies – it is applies Windows 7 as well. > > From comments, I am assuming that you / others have not bothered to do the > very simple check in Device Manager? I > > > > I.L. Thomas > > Victoria Park, Western Australia > > > > > > *From:* LegacyUserGroup [mailto:legacyusergroup-boun...@legacyusers.com] *On > Behalf Of *Susanne Brown > *Sent:* Thursday, 6 February 2020 1:47 AM > *To:* Legacy User Group <legacyusergroup@legacyusers.com> > *Subject:* Re: [LegacyUG] Computer crashes when attempting backup to cloud > > > > I should have added: I'm still using Windows 7 so not sure if Ian's > suggestion would work for me. > > Susanne > > > > On Wed, Feb 5, 2020 at 9:36 AM Susanne Brown <slowwalker1...@gmail.com> > wrote: > > My thanks to all who have responded to my question, you've been very > helpful. > > > > Janette and Linda, while I'm sorry that you have experienced the same > problem, it's also a relief to know that I'm not the only one. This issue > also started for me after I downloaded a new virus protection program, > Bitdefender. I did not have this problem with my previous virus protection > program. I also use various backup methods including Dropbox, external > drives, etc. Now I must decide whether to keep my current virus protection > program and continue avoiding the Legacy cloud or to go back to my previous > program. > > > > In appreciation to all, > > Susanne > > > > On Wed, Feb 5, 2020 at 5:46 AM Bob Austen <rgaus...@telus.net> wrote: > > Hi Henry, > > What is the size of your file? > > > > I have 590,000 individuals in my file and it is now about 1.38 GB. > > I don’t have any issues with Cloud backup. > > I am concerned about Access having a 2GB file limit. I hope that Legacy is > considering splitting up the data file so I can keep my file intact. > > > > Regards, Bob > > > > *From:* LegacyUserGroup [mailto:legacyusergroup-boun...@legacyusers.com] *On > Behalf Of *hpete...@cox.net > *Sent:* Tuesday, February 4, 2020 8:04 PM > *To:* 'Legacy User Group' > *Subject:* Re: [LegacyUG] Computer crashes when attempting backup to cloud > > > > Janette, Linda, and others.. > > > > I don’t always use the Legacy cloud backup, but I wanted to try it again > (it has been a while since I have tested it) > > My file contains over 610,000 individuals and while it took a few minutes > to complete, I did NOT receive any errors. > > > > Nor did I get a “blue screen”. It has been my experience that some of what > you have been told is not false it does noes begin to explain all the > possible reasons for your error. > > But I can say for a certain that the Legacy program alone is not the > problem…. Some time else it happening. Like it was said earlier, more than > likely that is a missing dll or some other file hase be removed > > To enable the process to go smoothly. > > > > My normal backup procedure normally includes redundant backups and > multiple duplications on the different computers that I own. > > I rely on all methods… but not the cloud, nor dropbox, hard disk, flash > drives, dvds, redundant computers. > > My 40+ years of doing this is just too valuable. > > > > I wish you all the best in trying to determine the origin of your issue. > > > > With kindest Regards > > Henry > > > > -- > > LegacyUserGroup mailing list > LegacyUserGroup@legacyusers.com > To manage your subscription and unsubscribe > http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com > Archives at: > http://www.mail-archive.com/legacyusergroup@legacyusers.com/ > > -- > > LegacyUserGroup mailing list > LegacyUserGroup@legacyusers.com > To manage your subscription and unsubscribe > http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com > Archives at: > http://www.mail-archive.com/legacyusergroup@legacyusers.com/ >
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