I use basic Carbonite.  A couple of clarifications:

   1. Unless I pause Carbonite, my files are continuously backed up through
   the day, not once per day.
   2. Video files are backed up automatically per instructions on this
   page, "
   
https://support.carbonite.com/articles/Personal-Mac-Windows-Adding-Excluded-Files-to-Your-Backup";.
   It's a one-time manual process per video file type (avi, mov, etc.), but it
   works flawlessly.

Gary

On Wed, Dec 16, 2020 at 2:11 PM Robin McCarthy <rpubge...@cox.net> wrote:

> Gloria, et al:
>
> I used Carbonite for many years. Their customer service and support is
> great and easy to reach. They were a great help when I needed to migrate my
> data to a new computer.  One of the things that attracted me to Carbonite
> was the continual backup as I worked on documents. Over time, it seemed
> their practice changed and my modified computer files were not getting
> backed up immediately. I contacted Support to ask about this and was told
> that backups were done once every 24 hours. Since I don't leave my computer
> on overnight, I was manually telling Carbonite to back up files I modified
> before shutting down the computer.
>
> Additionally, Carbonite does not automatically back up video files (MP4).
> You must individually select each one and add it to your backup. Carbonite
> also discontinued their feature of allowing mobile devices (phones and
> tablets) to be backed up as part of a subscription. Finally, Carbonite
> requires a separate subscription for each computer you want to back up.
>
> For these reasons, I switched to iDrive <https://www.idrive.com/> two
> years ago. They offer 5 terabytes of backup storage for $69.95/year and
> unlimited devices, including mobile devices. They currently have a special
> offer of just $6.95 for your first year of service. Their service offers
> continual or scheduled backup, as well as many of the same things Carbonite
> offers. I have a desktop computer, two laptops, my tablet, and cell phone
> being backed up and have only used 5% of my allocated 5 terabytes.  FYI, I
> have no affiliation with iDrive other than being a satisfied customer.
>
> I also use Dropbox, but mostly as short-term storage for items I need to
> access from anywhere or while in-transit awaiting transfer to one of my
> other computers. You can get an additional 500 MB of free storage at
> Dropbox for each person you refer and signs up for their own free account.
> As a result, I now have 8 GB of free storage at Dropbox.
>
> Dropbox, Google Drive, OneDrive (Microsoft) and others of this ilk are not
> true backup services. They are just cloud storage similar to an external
> hard drive, but on another company's servers. You must proactively choose
> to move files to any of those services to keep them backed up. They are
> similar to what you do if you use an external drive; the difference being
> your data is stored on another company's servers away from your home. The
> advantages being that you can access your data from any computer anywhere
> (which, by the way you can also do with Carbonite, iDrive, Backblaze, etc.)
> and, if your house burns down, your data is still protected. For this
> reason, some people use these cloud storage services for their genealogy
> software program database (Legacy, RootsMagic, Family Tree Maker, etc.),
> assuming the software supports such a configuration.
>
> It is good to have both a traditional cloud backup service like Carbonite,
> iDrive, Backblaze, etc. in addition to cloud storage. In fact, IT people
> advocate a 3-2-1 backup plan:
>
>    - 3 copies of your backups, one copy on your primary computer
>    - 2 backup copies on 2 different media (external hard drive, flash
>    drive, cloud storage, CD, DVD)
>    - 1 backup copy offsite (cloud storage, safe deposit box, someone
>    else's home)
>    - LOCKSS - "Lots of copies keeps stuff safe"
>
> They each have their place and purpose in our genealogy work.
>
> Robin McCarthy
>
>
> On December 16, 2020 at 8:37 AM Gloria DeSousa <gdesou...@gmail.com>
> wrote:
>
> YAY! That's what I want to hear. Thank you Gary :-) Do you know if there's
> a good reason to have DropBox's extended storage for a fee in addition to
> Carbonite? I'm wondering what the perks are, if any.
> Thank you,
> Gloria
>
> On Wed, Dec 16, 2020 at 8:21 AM Gary 'n Mic McFall <garyand...@gmail.com>
> wrote:
>
> My laptop went belly up several years ago.  Carbonite saved the day.  Yes,
> it took a long time to restore the files to my new hard drive, but I'll be
> forever grateful.
>
> Gary
>
> On Wed, Dec 16, 2020 at 7:15 AM Gloria DeSousa <gdesou...@gmail.com>
> wrote:
>
> Thanks Brian. I use Carbonite as my cloud backup paid service. Do you
> consider Carbonite* as one of the paid services you referred to? What do
> you use as backup? I store my media on the service and why DropBox sends me
> messages that it's full and no longer syncing but I don't know if it's
> worth paying the additional cost to have more storage on DropBox, and
> therefore drop Carbonite or have both. I also backup to a Toshiba external
> harddrive, that doesn't allow me to look at my files. This Toshiba
> harddrive was recommended by a computer repair person who also can't
> configure the hard drive to where I can open folders and files. *I have the
> lowest tier of Carbonite. It took over a week to download all the files
> from Carbonite to my computer when I had computer trouble, and why I'm
> shopping around.
>
> Thanks for all your tips and help!
> Gloria :-)
>
> On Wed, Dec 16, 2020 at 1:34 AM Brian Kelly <exma...@gmail.com> wrote:
>
> There are several cloud backup/storage services:
> Some offer Free storage that is usually adequate for a Legacy Database
> but may not be sufficient if you also store your media backups on the
> service. My Media backup for example is a 2.7 Gigabyte file my Legacy
> Backup is only 10 Megabytes
> These offer free storage
> Dropbox
> OneDrive by Microsoft
> Backup and Sync by Goggle (Goggle Drive)
>
> They also have expanded storage for a fee.
>
> There are also a number of paid services which provide cloud based
> storage.
>
> For Dropbox, Goggle Drive and OneDrive there is a special folder on your
> local hard drive set up by the service/App. Files stored there are
> automatically synced to the cloud by the App. For those apps you only
> need to set your backups to use the special local folder and the App
> will send a copy to the cloud.
>
> Most of the paid services allow you to specify folders and/or files
> which the service will backup to the cloud. Designating your Legacy Data
> and Media folders in those services mean you can store your files and
> backups wherever you wish and the service will sync them to the cloud
> storage.
>
> Because those cloud storage services are syncing files/folders from your
> local hard drive there is no need to have a second backup to the cloud
> option once the legacy cloud storage shuts down.
>
> There is a suggestion to modify the backup to allow making backups in
> multiple locations, you can add your vote for this by submitting a
> suggestion using the Link on the Legacy Home Tab or by email to
> supp...@legacyfamilytree.com
>
> Brian Kelly
>
> On 15-Dec.-20 11:08 p.m., scjo...@optusnet.com.au wrote:
> >
> > /I have been using Legacy Cloud, but as it is to cease, I am now looking
> > for recommendations for another cloud program. /
> > /
> > /
> > /I  liked on the back up screen, it also asked if you wished to back up
> > to the cloud. Would it be possible to enter the link to another program
> > there?/
> > /
> > /
> > /Many thanks/
> > /Susan Jones/
> > //
> > //
> > //
> > /Researching; Pegrum, Aitchison, Armstrong, Mewburn, Elliott, Crawford,
> > Haggis, Rafferty, Price, Gough, Pearman, Foley, Whitelaw, Loftus,
> > Frawley, Riddell, Watt, Hunter/
> >
> > ------------------------------------------------------------------------
> > Email sent using Optus Webmail
> >
>
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