Gwen, Go to the Legacy folder on your hard drive, delete the legacy4.lic file. Uninstall Legacy v4 then install Legacy v5 over the remaining folder. Open Legacy and go to Help > Unlock Legacy Deluxe to unlock the Deluxe features.
Thanks for using Legacy. Sherry Customer Support Millennia Corporation [EMAIL PROTECTED] http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this message, please include all previous correspondence. Thanks. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Noddie Sent: Monday, December 15, 2003 5:51 PM To: [EMAIL PROTECTED] Subject: Re: [LegacyUG] Upgrade to version 5 Hi Sherry I usually upgrade here in NZ with Beehives books, and I have a customer number. I intend upgrading to Version5 deluxe very soon, the copy is on its way, and wonder what I do when it arrives ie: customer #., etc. Would appreciate your help with this, very much. Regards Gwen ----- Original Message ----- From: "Support" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Tuesday, December 16, 2003 1:31 PM Subject: RE: [LegacyUG] Upgrade to version 5 Gwen, If you're going to upgrade to Legacy v5, we suggest that you first uninstall Legacy v4 and then install v5 over the remaining folder. Your Family Files and .usr files are protected during the uninstall. Your customer number for Legacy v4 will *not* work with Legacy v5. You'll need to get the upgrade to the Deluxe v5 if you wish to use the Deluxe features for the new version. Thanks for using Legacy. Sherry Customer Support Millennia Corporation [EMAIL PROTECTED] http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this message, please include all previous correspondence. Thanks. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Noddie Sent: Monday, December 15, 2003 4:20 PM To: [EMAIL PROTECTED] Subject: [LegacyUG] Upgrade to version 5 Hi I am still using Deluxe version 4 and do not have the latest build relating to the Version 4 my build being 16 Jul 2003. I usually wait and do this every other build. Do I need to install the latest build for the older version 4 before I can Upgrade to 5 or can I upgrade to 5 as is. Thanks heaps. Gwen Nadin Legacy User Group Etiquette guidelines can be found at: http://www.LegacyFamilyTree.com/Etiquette.asp To find past messages, please go to our searchable archives at: http://www.mail-archive.com/legacyusergroup%40mail.millenniacorp.com/ To unsubscribe please visit: http://www.legacyfamilytree.com/LegacyLists.asp
