Barbara, You probably have the "install from the web" option. You need to make sure that you're connected to the internet and that you don't have a firewall blocking access to our website by the installation applet.
Make sure that you don't have a spam blocker that's trapped the email with the password. Thanks for using Legacy. Sherry Customer Support Millennia Corporation [EMAIL PROTECTED] http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this message, please include all previous correspondence. Thanks. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Barbara Snow Sent: Thursday, January 06, 2005 7:17 PM To: [email protected] Subject: [LegacyUG] trouble updating Legacy to the latest build I have Legacy on my laptop and desktop; I can get the current build on my desktop, but for some reason have been unable to get a current build on my laptop; the most current version I have there is Jan. 2004. I connect, get the Legacy 5.0 Update Setup box, but when I click "next" this message pops up: "could not communicte with the network server. error 23.: So I went on line, thinking to download it from there. It asks for an e-mail address to which a password can be sent, but no password is sent to me. Please advise. Legacy User Group Etiquette guidelines can be found at: http://www.LegacyFamilyTree.com/Etiquette.asp To find past messages, please go to our searchable archives at: http://www.mail-archive.com/legacyusergroup%40mail.millenniacorp.com/ To unsubscribe please visit: http://www.legacyfamilytree.com/LegacyLists.asp
