Well, it does seem that you are terribly dissatisfied with a program that
receives a lot of *independent* accolades! Such vitriolic comments!

Why do you not then switch to a better one?

--
Rodney HALL 
Heywood, Lancashire

Suaviter sed fortiter
Agreeably but powerfully 
~~~~~~~~~~~~~~
[EMAIL PROTECTED]
http://rmhh.co.uk/
http://rmhh.org.uk/
~~~~~~~~~~~~~~~~~~~

> -----Original Message-----
> From: [EMAIL PROTECTED] 
> [mailto:[EMAIL PROTECTED] On 
> Behalf Of Bob Janetzko
> Sent: Friday, March 25, 2005 6:25 PM
> To: [email protected]
> Subject: RE: [LegacyUG] New Legacy Update - 23 March 2005, 
> Version 5.0.0.217
> 
> I tend to agree with the features that you find important or 
> not, however...
> 
> "Point being that we all have different viewpoints, needs and 
> requirements.
> What may be considered critical for one does not mean it even 
> interesting to
> others."
> 
> That viewpoint may apply to the addition of new features to 
> the program.
> However, when it comes to existing features, every one that 
> does not work
> exactly as described every single time it is used is just 
> plain broken and
> that is "critical" ALL of the time.  It is almost 
> inconceivable that NOBODY
> uses a given feature, which would make it irrelevant.  The 
> very least one
> expects from a program is that it actually does what it claims to do.
> Recently the Legacy staff has said that they do indeed care 
> about problems
> that affect only a few users, but it remains to be seen 
> whether that applies
> to things that have apparently never worked at all rather than just to
> things that they themselves have recently broken.
> 
> "Yes, there are a few items that need to be addressed but I 
> am also sure the
> Legacy staff is trying their best to correct."
> 
> I am guessing that there are more than just a few problems 
> based on just the
> complaints that make it to this list and not knowing how many 
> others go only
> to Support.  The fact that some problems have been reported 
> over and over
> (even for a period of years!!!) seems to contradict not only 
> your optimistic
> belief that they are trying their best, but their claim that 
> they actually
> care about problems.
> 
> "...if they are to maintain, and expand, their market share"
> 
> So just where is this huge market for a program with 
> features, whether old
> or new, that may or may not work?  You'll notice that the 
> number of fixes in
> each new build dwarfs the number of new or changed features.  
> Fixes don't
> count as progress -- they are an admission of negligence or 
> carelessness in
> previous releases.  And then don't forget the number of 
> things that get
> broken by each new release even though they used to work just 
> fine.  The net
> forward progress is sometimes not all that it seems to be.
> 
> Bob


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