Hi All, Yes similar to what joel stated, i'm just posting the ones i use on the wiki for others to use if they'd like and for those who have their own and would like to share them, that they'd have a centralized resource to post them to. I believe the wiki will also be a useful resource for new QA members to see what type of responses they are likely to have to respond with.
I personally use my browser's (opera) inbuilt feature to save these responses and whiteboard keywords so i dont have to copy and paste them from a wiki page or text file. Hopefully something similar can be added into the new bugzilla for QA/dev team members can easily have access to as Bjoern suggested or until then, grabbing a browser extension which has a similar feature like JBF suggested. For all those chrome/chromium users, search the extension for clip or clipboard and there are quite a few of them listed there. Regards, Jay Philips On 08/20/2014 06:38 PM, Joel Madero wrote: > > Hey there, > >> Jay, *, >> >> Not sure that codifying a bunch of "approved" QA exchanges is in the >> best interest of moving the QA process along--especially if we have to >> dig them out of a WiKi. It would not do much to improve the QA flow, >> nor improve the readability of issues over their life span. >> >> Otherwise, during triage we should all strive to be courteous. By >> itself, the automated message delivered "*** This bug has been >> marked as a duplicate of bug xxxxx ***" is a bit too terse in closing >> a NEW issue as duplicate. But believe including a simple "thank you" >> for posting would suffice. >> >> If too many bugs like fdo#82701 are making it through, then the >> Bugzilla and BSA "duplicate" issue filters may need to be improved. > > I don't think he was trying to codify - maybe more just saying "I'm > posting these to the wiki - feel free to use (or not use) them at your > pleasure :) I've thought of doing similar things with my auto responses > but of course everyone can use their own methodology :) > > > Best, > Joel > _______________________________________________ > List Name: Libreoffice-qa mailing list > Mail address: libreoffice...@lists.freedesktop.org > Change settings: > http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa > Problems? > http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ > Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette > List archive: http://lists.freedesktop.org/archives/libreoffice-qa/ _______________________________________________ LibreOffice mailing list LibreOffice@lists.freedesktop.org http://lists.freedesktop.org/mailman/listinfo/libreoffice