Jan Holesovsky schrieb:

- you do not have to know about the keyword to set the status, because
the UI for that is more convenient than typing the keyword

- and resetting it back to NEW / RESOLVED is easier too; I am afraid in
many cases the reporters forget to reset the keyword after having
provided the information

Hello,

good points, may be we should change proceeding indeed that seems more easy. But that has to be coordinated with freedesktop.org, I have no information whether they have plans to change the workflow scheme. I will check that soon when we have a clear decision here - currently I believe we should follow your suggestion for the future.

Kind regards

Rainer
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