Date: Fri, 08 Apr 2005 21:45:02 +0000 From: "Matthew Hanson" <[EMAIL PROTECTED]> Subject: RE: [LIB] earthlink
From: John Musielewicz <[EMAIL PROTECTED]>
I was wondering if anyone has had this problem with earthlink. I signed up for cable high speed and web hosting with them. I authorized them to deduct the web hosting directly from my account. The high speed I was paying directly to the provider Time Warner, and this was the way things were supposed to be paid according to both of them. The next thing I knew Earthlink was deducting whatever they wanted from my account--high speed, and web hosting and didn't pay my regitration fees. They have refused to put anything back. So I canceled all my stuff with earthlink. The amount they owe me is pretty small about 150-200 dollars so its not worth paying court costs to sue. Does anyone know how common this is with them? All I know is there are approximately 35,000,000 people using the internet in the US alone (1996 stats) so even if Earthlink or any ISP makes a 'mistake' like that with just a quarter of the tat its a huge sum of money--if they take a month to refund it they can -- shall we say 'play' with a huge sum of money on just straight interest rates alone. And I know ISPs are VERY bad about refunds. What are they worth--hmmmmm!!!????
Not a lot of members, but you might try asking here:
http://groups.yahoo.com/group/earthlink-dsl-linux/
Matt
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