Date: Wed, 4 Jan 2006 03:05:00 GMT
From: "carval" <[EMAIL PROTECTED]>
Subject: Re: [LIB] Need help contacting Toshiba Japan Support



-- Vitaly Pavlenko <[EMAIL PROTECTED]> wrote:
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Date: Tue, 3 Jan 2006 13:04:56 -0800
From: Vitaly Pavlenko <[EMAIL PROTECTED]>
To: Libretto <[email protected]>
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Subject: [LIB] Need help contacting Toshiba Japan Support
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Date: Tue, 3 Jan 2006 23:03:14 +0300
From: Vitaly Pavlenko <[EMAIL PROTECTED]>
Subject: Need help contacting Toshiba Japan Support

Hi!

Here is the story. Upon getting my 30 GB C4K60 Hitachi hard drive (super-slim 
one, if anybody remembers) I was about to replace the original one in Lib 
SS1000, but suddenly discovered that my PCMCIA CD-ROM (Panasonic KXL-830AN) 
doesn't work with my Libretto anymore. SS1000 can boot from this CD-ROM, so 
these are realy bad news (I hate to think I have to disassemble my Lib every 
time something goes wrong with the OS - and I don't have Libretto FDD). To be 
exact, the driver for the PC card loads OK, but the CD-ROM itself is not 
detected. The 

*****Sounds like the problem I had with my PCMCIA CD-ROM/Burner,the cable 
between the the pcmcia card and the drive had a short. The drive 
would worked if I twisted the cable in a certain position. After
a while (3months) It didnt work, the card was detected, but the 
drive didnt worked. If, used a regular scsi cable and connect it 
to the desktop the drive would work.









same happens under DOS. The drive gets power, spins up if disc is loaded, but 
is never detected. Now 2 important points: Panasonic CD-ROM works fine in 
another computer; all other PCMCIA cards I have work fine in Libretto. 
Remembering that the CD-ROM for sure worked with Libretto a year ago the only 
thing I can suspect now is that something is wrong with the BIOS v8.10. I 
upgraded it from v7.60 recently, Toshiba says 8.10 corrects some issues with 
3.3 V PC cards.

So, to keep it short, I need BIOS v7.60 or similar. I even have a friend who 
has the same model with v7.60 BIOS, but neither Toshiba nor any other utility 
allows to backup notebook BIOS, right?

Can anybody in Japan or with a good knowledge of Japanese help me? I see 2 
possibilities here, either to contact Toshiba Japan Support and ask them for 
the old BIOS file or to post a message in a forum (mailing list, user group, 
whatever) that equals this mailing list. Of course, any other suggestions are 
appreciated.

Thank you.

Best regards,
Vitaly


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