Date: Tue, 3 Jan 2006 23:03:14 +0300
From: Vitaly Pavlenko <[EMAIL PROTECTED]>
Subject: Need help contacting Toshiba Japan Support

Hi!

Here is the story. Upon getting my 30 GB C4K60 Hitachi hard drive (super-slim 
one, if anybody remembers) I was about to replace the original one in Lib 
SS1000, but suddenly discovered that my PCMCIA CD-ROM (Panasonic KXL-830AN) 
doesn't work with my Libretto anymore. SS1000 can boot from this CD-ROM, so 
these are realy bad news (I hate to think I have to disassemble my Lib every 
time something goes wrong with the OS - and I don't have Libretto FDD). To be 
exact, the driver for the PC card loads OK, but the CD-ROM itself is not 
detected. The same happens under DOS. The drive gets power, spins up if disc is 
loaded, but is never detected. Now 2 important points: Panasonic CD-ROM works 
fine in another computer; all other PCMCIA cards I have work fine in Libretto. 
Remembering that the CD-ROM for sure worked with Libretto a year ago the only 
thing I can suspect now is that something is wrong with the BIOS v8.10. I 
upgraded it from v7.60 recently, Toshiba says 8.10 corrects some issues with 
3.3 V PC cards.

So, to keep it short, I need BIOS v7.60 or similar. I even have a friend who 
has the same model with v7.60 BIOS, but neither Toshiba nor any other utility 
allows to backup notebook BIOS, right?

Can anybody in Japan or with a good knowledge of Japanese help me? I see 2 
possibilities here, either to contact Toshiba Japan Support and ask them for 
the old BIOS file or to post a message in a forum (mailing list, user group, 
whatever) that equals this mailing list. Of course, any other suggestions are 
appreciated.

Thank you.

Best regards,
Vitaly



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