Very good advice. Examine the logs carefully. Look for any clue, no matter how small.
On Friday 26 June 2020, you wrote: > I can only say to look for error and warning lines in the log file and > put the essence of this message in google with additional words as sip > and your os and see if something comes up applicable to your situation. > > Kate Draven schreef op 2020-06-26 14:06: > > I really don't get what everyone is talking about. It's actually very > > simple. Perhaps it's a MS and Apple thing? > > I've been using linphone for years without problems. > > I have people with no computer experience setting it up in about 30 mins > > with some basic help. > > > > What OS/Distro is everyone running. I did see lots of problems with most > > ubuntus. > > > > Kate > > > > ---X6nD+Vt/xvjztDt/+204 > > Content-Type: text/plain; charsetiso-8859-1; formatflowed > > Content-Transfer-Encoding: quoted-printable > > > > It seems that one needs to be skilled at computer programming to use > > the Linphone interface successfully. That is my point here... I am not > > a code savvy person. I just need an interface that allows me to make > > phone calls. Once you start telling me that I have to troubleshoot the > > code to make it work then I am lost. This is definitely not a > > user-friendly application. > > > > Ken > > > > On Fri, Jun 26, 2020 at 7:50 PM, Ken <[email protected]> wrote: > > > > On Fri, Jun 26, 2020 at 6:26 PM, Gerard Vanderveken <[email protected]> > > wrote: Hi Ken, > > > > It is a kind of Zip file. Use 7-zip or équivalent to extract the > > file. > > > > Rename the resulting file eventual with addition of .txt for more > > convience and/or open it with a text viewer/editor. > > > > Your file is perfect readable, but i'm not qualified enough to > > interpret the messages. > > > > Neither am I...! Success, > > > > Gerard > > > > Ken schreef op 2020-06-26 12:10: > > > > I tried a call and here is the log entry that I received. > > https://www.linphone.org:444//tmp/5ef5c6eb0fdd3_74c9f6588f30603e9d37.gz > > > > I cannot open it so I'm not sure about what to do? > > > > Thanks, Ken > > > > On Fri, Jun 26, 2020 at 5:08 PM, Gerard Vanderveken > > <[email protected]> wrote: Hi Ken, > > > > Did you allready inspect the logs? > > > > menu - preferences - advanced - debugging - set to on > > > > menu - about - clear logs > > > > Do your tests for connecting > > > > menu - about - send logs (to yourself) > > > > Menu item texts are translated and may slightly differ. > > > > Greetz > > > > Gerard > > > > Ken schreef op 2020-06-26 10:29: > > > > Hi Kate. > > > > Main Symptom: I cannot make outbound calls. I do not find the UI > > to be very intuitive or helpful in directing the user in this > > regard. There is no dial pad or audible feedback. I see something > > that looks like the search bar for a web browser... Am I supposed > > to enter the number that I want to call into this bar? I try that > > and it appears to be trying to connect the call although there is > > no dial tone or audible ringing, just some dots that spin in a > > circle and then the call attempt appears to time out. I have to > > assume all of this because there are no messages or feedback from > > the UI that tells me what it is or isn't doing. I have no idea > > of what is happening or why the call does not connect. That is > > about all that I can tell you. > > > > I'm pretty sure that my SIP account registers when the program > > starts but that is about all that I can tell you. > > > > Thanks, Ken > > > > On Thu, Jun 25, 2020 at 10:27 PM, Kate Draven > > <[email protected]> wrote: On Thursday 25 June 2020, Ken wrote: I just > > installed the 4.2 beta "App Image" version of Linphone on my Linux Mint > > Desktop with the hope that I might actually be > > able to make calls with it from my personal, Xeloq, SIP > > account. The account will register but I have never been able > > to make a call. It is amusing to see all of the highly detailed > > technical questions being posted here and I can sympathize with > > the users because I have never been able to get the blinking > > thing to work at all. > > ok strange because I use it all the time with no problems. Parts > > LFS and PCLOS with Trinity DE. What exactly are the symptoms? > > Thanks, Kate _______________________________________________ > > Linphone-users mailing list [email protected] > > https://lists.nongnu.org/mailman/listinfo/linphone-users > > _______________________________________________ > Linphone-users mailing list > [email protected] > https://lists.nongnu.org/mailman/listinfo/linphone-users > _______________________________________________ > Linphone-users mailing list > [email protected] > https://lists.nongnu.org/mailman/listinfo/linphone-users > ---X6nD+Vt/xvjztDt/+204 > Content-Type: text/html; charsetiso-8859-1 > Content-Transfer-Encoding: quoted-printable > > <div id="geary-body" dir="auto">It seems that one needs to be skilled at > computer programming to use the Linphone interface successfully. > That > is my point here... I am not a code savvy person. I just need an > interface > that allows me to make phone calls. Once you start telling me that I > have to > troubleshoot the code to make it work then I am lost. This is > definitely not a user-friendly > application.<div><br></div><div>Ken</div></div><div id="geary-quote" > dir="auto"><br>On Fri, Jun 26, 2020 at 7:50 PM, Ken > <[email protected]> wrote:<br><blockquote type="cite"><div > id="geary-body" dir="auto"><div><br></div></div><div id="geary-quote" > dir="auto"><br>On Fri, Jun 26, 2020 at 6:26 PM, Gerard Vanderveken > <[email protected]> wrote:<br><blockquote type="cite"><meta > http-equiv="Content-Type" content="text/html; charset=UTF-8"> > > > <p>Hi Ken,</p> > > <p>It is a kind of Zip file. Use 7-zip or équivalent to extract the > > file.</p> > > > <p>Rename the resulting file eventual with addition of .txt for more > > convience and/or open it with a text viewer/editor.</p> > > > <div id="signature"> </div> > > <p>Your file is perfect readable, but i'm not qualified enough to > > interpret > > the messages.</p></blockquote><b>Neither am I...!</b><br><blockquote > type="cite"> > > > <p>Success,</p> > > <p>Gerard</p> > > <p id="reply-intro">Ken schreef op 2020-06-26 12:10:</p> > > <blockquote type="cite" style="padding: 0 0.4em; border-left: #1010ff 2px > > solid; margin: 0"> > > > <div id="replybody1"> > > <div id="v1geary-body" dir="auto"> > > <div>I tried a call and here is the log entry that I received.</div> > > <div><span style="font-family: -webkit-standard;"><a > > href="https://www.linphone.org:444//tmp/5ef5c6eb0fdd3_74c9f6588f30603e9d37. >gz" > > target="_blank" rel="noopener > noreferrer">https://www.linphone.org:444//tmp/5ef5c6eb0fdd3_74c9f6588f30603 >e9d37.gz</a></span></div> > > > <div><span style="font-family: -webkit-standard;"> </span></div> > > <div><span style="font-family: -webkit-standard;">I cannot open it so I'm > > not sure about what to do?</span></div> > > > <div><span style="font-family: -webkit-standard;"> </span></div> > > <div><span style="font-family: -webkit-standard;">Thanks, > > Ken</span></div> </div> > > <div id="v1geary-quote" dir="auto"><br>On Fri, Jun 26, 2020 at 5:08 PM, > > Gerard Vanderveken <[email protected]> wrote:<br> > > > <blockquote type="cite" style="padding: 0 0.4em; border-left: #1010ff 2px > > solid; margin: 0"> > > > <p>Hi Ken,</p> > > <p>Did you allready inspect the logs?</p> > > <p>menu - preferences - advanced - debugging - set to on</p> > > <p>menu - about - clear logs</p> > > <p>Do your tests for connecting</p> > > <p>menu - about - send logs (to yourself)</p> > > <p>Menu item texts are translated and may slightly differ.</p> > > <p>Greetz</p> > > <p>Gerard</p> > > <p><br></p> > > <p><br></p> > > <div id="v1signature"> </div> > > <p><br></p> > > <p id="v1reply-intro">Ken schreef op 2020-06-26 10:29:</p> > > <blockquote style="padding: 0 0.4em; border-left: #1010ff 2px solid; > > margin: > > 0;"> > > > <div id="v1replybody1"> > > <div id="v1v1geary-body" dir="auto"> > > <div>Hi Kate.</div> > > <div> </div> > > <div>Main Symptom: I cannot make outbound calls. I do not find the > > UI > > to be very intuitive or helpful in directing the user in this regard. > There > is no dial pad or audible feedback. I see something that looks like the > search bar for a web browser... Am I supposed to enter the number that I > want > to call into this bar? I try that and it appears to be trying to connect > the > call although there is no dial tone or audible ringing, just some dots > that > spin in a circle and then the call attempt appears to time out. I > have > to assume all of this because there are no messages or feedback from the > UI > that tells me what it is or isn't doing. I have no idea of what is > > happening or why the call does not connect. That is about all that > I > can tell you.</div> > > > <div> </div> > > <div>I'm pretty sure that my SIP account registers when the program > > starts > > but that is about all that I can tell you.</div> > > > <div> </div> > > <div>Thanks, Ken</div> > > </div> > > <div id="v1v1geary-quote" dir="auto"><br>On Thu, Jun 25, 2020 at 10:27 > > PM, > > Kate Draven <[email protected]> wrote:<br> > > > <blockquote style="padding: 0 0.4em; border-left: #1010ff 2px solid; > > margin: > > 0;"> > > > <div class="v1v1plaintext" style="white-space: pre-wrap;">On Thursday 25 > > June 2020, Ken wrote: > > <blockquote style="padding: 0 0.4em; border-left: #1010ff 2px solid; > > margin: > > 0;">I just installed the 4.2 beta "App Image" version of Linphone on my > Linux > Mint Desktop with the hope that I might actually be able to make calls > with > it from my personal, Xeloq, SIP account. The account will register but I > have > never been able to make a call. It is amusing to see all of the highly > detailed technical questions being posted here and I can sympathize with > the > users because I have never been able to get the blinking thing to work > at > all.</blockquote> > > > ok strange because I use it all the time with no problems. Parts LFS and > > PCLOS with Trinity DE. What exactly are the symptoms? Thanks, Kate > _______________________________________________ Linphone-users mailing > list > <a href="mailto:[email protected]"; > rel="noreferrer">[email protected]</a> <a > href="https://lists.nongnu.org/mailman/listinfo/linphone-users"; > target="_blank" rel="noopener > noreferrer">https://lists.nongnu.org/mailman/listinfo/linphone-users</a></d >iv> > > > </blockquote> > > </div> > > </div> > > <br> > > <div class="v1pre" style="margin: 0; padding: 0; font-family: > > monospace;">_______________________________________________<br>Linphone-use >rs > > mailing list<br><a href="mailto:[email protected]"; > rel="noreferrer">[email protected]</a><br><a > href="https://lists.nongnu.org/mailman/listinfo/linphone-users"; > target="_blank" rel="noopener > noreferrer">https://lists.nongnu.org/mailman/listinfo/linphone-users</a></d >iv> > > > </blockquote> > > </blockquote> > > </div> > > </div> > > <br> > > <div class="pre" style="margin: 0; padding: 0; font-family: > > monospace">_______________________________________________<br>Linphone-user >s > > mailing list<br><a > href="mailto:[email protected]";>[email protected]</a><br><a > > href="https://lists.nongnu.org/mailman/listinfo/linphone-users"; > target="_blank" rel="noopener > noreferrer">https://lists.nongnu.org/mailman/listinfo/linphone-users</a></d >iv> > > > </blockquote> > > > > </blockquote></div></blockquote></div> > > ---X6nD+Vt/xvjztDt/+204-- > > _______________________________________________ > Linphone-users mailing list > [email protected] > https://lists.nongnu.org/mailman/listinfo/linphone-users _______________________________________________ Linphone-users mailing list [email protected] https://lists.nongnu.org/mailman/listinfo/linphone-users
