Cue a little Jethro Tull https://www.youtube.com/watch?v=EsCyC1dZiN8. :) 

-----Original Message-----
From: Linux on 390 Port [mailto:LINUX-390@VM.MARIST.EDU] On Behalf Of Mark Post
Sent: April 28, 2015 1:10 PM
To: LINUX-390@VM.MARIST.EDU
Subject: Re: Silly question about SLES

>>> On 4/28/2015 at 12:25 PM, Mark Pace <pacemainl...@gmail.com> wrote: 
> Why is SLES coming out with a SLES 11SP4 when they have already 
> released SLES 12?

If you look back, there are several things that have been fairly constant.
- We always produce a GA version of a product, followed by exactly 4 service 
packs.
- Before the final service pack of a version is released, the next version has 
been put out.
- Typically, service pack 4 is fairly small and the goal is mostly new hardware 
enablement.

The reasons for this are varied.  Some customers make a big deal about going 
from one service pack to the next within a particular version.  We do our best 
to make that as much of a non-event as possible, but some people (and ISVs) are 
just paranoid.  (This was particularly true when we changed kernel versions at 
a service pack boundary, even though we made sure the kernel ABI didn't 
change.)  These customers view version upgrades with significant trepidation.

Other customers view service packs as more "business as usual" but still view 
(rightly) a new version as something that needs extensive testing.  For them, 
the following service pack(s) for the version they're currently running are a 
big help.

Some customers are so obstinate/paranoid that they pay us obscene amounts of 
money to continue supporting old service pack levels and even older versions.  
We have a definite love/hate relationship with them.  The money's nice, but 
it's a pain to support all that "old stuff," sometimes long after even the 
upstream has stopped supporting it.  The effort this requires is why the price 
tag is as steep as it is; we want to encourage people to stay more current so 
that we can put as much of our effort as possible into advancing our products 
for everyone.

Hopefully, the way we do this provides some level of warm fuzzies for most of 
our customers.  The more daring get brand new stuff every so often, the less 
daring can stay in their comfort zone for 13 years, and the not-quite-timid can 
write us big checks to keep living in the past.  :)


Mark Post

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