I tried Caldera 2.2. It installed nicely, until I came to the XWindows
configuration (see my upcoming question on this very list for more
information). Granted, the problems seem to be due to a screwy graphics
card, but I expected a _bit_ more from their (email) tech support.
Basically, they told me to install a service pack that isn't even out
yet - but they weren't aware that it isn't on their FTP site. After
asking them how to get it (and waiting a few days), I learned that it is
supposed to come out in early June. Unfortunately(?), I had returned the
software by the time I got this email. It's so cool that the people at
Borders actually took it back - opened package and all.
Anyway, considering that I buy commercial distributions mainly in order
to be eligible to receive tech support, I am really not willing to shell
out more money for phone support. I'm sticking with Slackware for now
(which doesn't run with the screwy graphics card mentioned above, but at
least I'm used to it).
This said, if you really need support using OpenLinux, I would check out
their mailing lists. Info on how to join can be found on Caldera's web
site - and the people there seem reasonably knowledgeable.
Juergen
Ralph wrote:
>
> I just received Caldera 2.2 and installed it flawlessly on 1 out of 3
> computers :-(
>
> The first computer installed ok but the network didn't work and wouldn't
> install a module through the KDE setup dialog boxes (might be a hardware
> problem with BIOS/pnp/isa or whatever) .
>
> The second computer was a Media GX and the install program did not seem
> to detect the video properly - no text screen, no panic message,
> nothing, just a blank screen. I guess I'll have to try to build a boot
> disk and do the 'old fashion' install.
>
> I finally installed it on my Win98 machine, starting the install from
> windows, and it worked great...I'm on it now.
>
> I have e-mailed a question to Caldera support, but no response yet
> (less than 24 hours ago). They charge $50 for the first 30 minutes of
> phone questions and another $50 if they don't solve the problem in the
> first 30 minutes. I suppose their phone support is a top priority, so
> the e-mail may not get answered in a timely fashion.
>
> Anyone else been able to get support from Caldera ? Is it worth the
> $$ ? Other support options available (besides this handy list :-) ?
>
> I'm keeping my RH 5.1 around for now...
>
> Good luck
> Ralph Stickley
>
> Harry Fine wrote:
>
> > Hello I just bought Caldera 2.2, and for the life of me could not get
> > it to install using the graphical Lizard program on a basic machine
> > (Pentium 133, 4 gig drive Mach 64 card, no network card). It gets to
> > the point after it detects the hardware, which it does properly, and
> > then bombs into the character based screen and gives an error message
> > about PANIC - No ROot. That's it, it hangs there. I checked the
> > knowledge base, disabled the external cache, tried new memory, all as
> > it recommended. Anyway, I installed from Lisa (also described in the
> > knowledge base) and it installed OK, but it seems to be missing stuff
> > I had in 1.3. I did a FULL install of all packages, and there is no
> > iCBS on the CD. I tried to install a program which I downloaded which
> > was in the .Z format, and believe it or not, there was no uncompress
> > or compress program on the hard drive or CD. Anyway, I gave up and
> > went back to 1.3 since I need iCBS. What's going on with this
> > version. Harry Fine
