Technion web site doesn't support ping not in and not out. So don't be surprised if you get the ???.
Try a ftp transfer from technion and see the speed. About the router, try the same thing without router. If the problem persists, you can tell them. For http://dotancohen.com/images/examples/bezeq.html I can't see anything written. It's 1k. I saw the images from the examples directory. I saw similar patterns with bezeqint in my neighborhood. Only a couple of the support people know what is mtr. From all my talks with support at 012, only 1 knew about mtr. You need to reach to higher levels of support. At 012 it's called network department. They support if you have few pc at home. Their level is higher than others who read from the page. My brother has windows, when he had problems with internet, they had the famous sentence "Something on your pc is blocking. go to restore. If that doesn't help, format the hd." And you know what else, they told him to use the microsoft built in firewall, nothing else. Here are some dns lists of all isp in israel http://www.petri.co.il/dns_ip_addresses_for_israeli_isps_he.htm try this also https://www.opendns.com/start On Thu, Jul 3, 2008 at 4:28 PM, Dotan Cohen <[EMAIL PROTECTED]> wrote: > 2008/6/30 sara fink <[EMAIL PROTECTED]>: > > My first advice is to lie about the OS. Sadly that's the case. Or tell > them > > you have another pc with windows and you have the same problem. > > They will ask you to click on all sorts of things as the idiot with > the checklist checks things off. This route leads to them knowing that > we lied! > > > 2nd advice, tell them that you checked at a neigbour and everything is > ok. > > See their reaction on that. > > You are talking to people reading from a card. That contingency is not > on the card it means nothing. > > > 3. Business account, threaten them. You lose money. Assertive, that's the > > name of the game. > > Maybe. > > > For the technical problems, try the following things: > > 1. reduce mtu to 1400-1450. That's what I was adviced from an expert. > > 2. When you ping change the size of the packet gradually. the default > for > > ping on linux is 64 bytes. Try to increase it. I bet you will have more > > packet loss as you increase. > > 3. Install the program mtr and see exactly where the packet loss occurs. > > http://www.bitwizard.nl/mtr/ > > No, they will tell you that their routers dropping mtr packets is > normal. Look at this: > http://dotancohen.com/images/examples/bezeq.html > I get that when I cannot browse to google.com and slashdot.org. And > they tell me that is normal. So the situation is that both Google.com > and slashdot.org go down at the same time, but no one else on the > internet notices, and that at the same time that their router dropping > normal mtr packets. > > > Once you pinpoint where the problem is, you can go to complain. Not sure > it > > will help. I have the same saga with hot. ;-( Hot are even worse, because > > they don't want to admit. > > > > I am with Hot via Bezeq. > > > If they say configure the router, ask them what parameters you should > > reconfigure. If they don't know, ask a superior person. > > > > Ha! They will say that they don't support routers. They want people to > connect directly from a Windows computer. > > > The packet loss is outside the country or in Israel? > > > > For me at least, Israeli sites work fine with the exception of the > Technion websites. > > Dotan Cohen > > http://what-is-what.com > http://gibberish.co.il > א-ב-ג-ד-ה-ו-ז-ח-ט-י-ך-כ-ל-ם-מ-ן-נ-ס-ע-ף-פ-ץ-צ-ק-ר-ש-ת > > A: Because it messes up the order in which people normally read text. > Q: Why is top-posting such a bad thing? >
