On Thu, 2007-12-20 at 01:32 -0800, Natalie Protasevich wrote: > On Dec 19, 2007 9:05 AM, Matthew Wilcox <[EMAIL PROTECTED]> wrote: > > On Wed, Dec 19, 2007 at 10:50:40AM -0600, James Bottomley wrote: > > > So, to get the best of both worlds, file a bugzilla and note the bugid. > > > Then email a complete report to the relevant list, but add [BUG <bugid>] > > > to the subject line and cc [EMAIL PROTECTED] If you do > > > this, bugzilla will keep track of the entire discussion as it progresses > > > and allow those who track bugs through bugzilla to get a pretty accurate > > > idea of the status. You should never need to touch bugzilla again once > > > the initial bug report is filed: all future information flow is via the > > > mailing lists. > > > > The problem is that it appears to the casual observer as if they can > > then add information to the bug through the web interface. But that > > information will never be forwarded to the mailing list. Unless there's > > a way of marking bugs as 'unchangable through the web interface' or 'all > > messages appended to this bug need to be forwarded', Bugzilla just > > doesn't fit our needs. > > > > The Debian BTS fits our way of working much better. Perhaps somebody > > should investigate a migration. > > This is excellent observation by Matthew and James. There is no magic > in bugzilla not being loved, it is just "not the right set of features > for effective work on a problem". It doesn't support multiple > developer' collaboration well. > This distaste is not universal, since some people don't have a problem > with bugzilla as is, maybe those who tend to work on problems > "alone"... > But making it to be a workable tool for everyone is definitely worth it. > Any other favorite bugzillas that are nice to work with and that have > the advantage above?
We have actually been trying for over two years to get bugzilla fixed so that it suits our email and list publishing workflow for fixing bugs. I surmise that 90% of our problems with bugzilla could be solved if it simply tipped a SCSI bug report onto the SCSI list when it was created in such a way that all replies were gathered back into bugzilla. Unfortunately, no-one who maintains our bugzilla has actually been able to make this happen. The other 10% of the problem is that bugzilla doesn't seem to have a way properly to integrate people who insist on using its web interface to reply into the email flow. James -- To unsubscribe from this list: send the line "unsubscribe linux-kernel" in the body of a message to [EMAIL PROTECTED] More majordomo info at http://vger.kernel.org/majordomo-info.html Please read the FAQ at http://www.tux.org/lkml/
