On Mon, 24 Jan 2000,  Chris Job wrote about,  RE: can't surf the web or get my email:
> Ray, Adam, 
> Thanks for responding so quickly.  I'm sorry for the lack of info (did
> not know what would be required).
> Below is a list out of the commands you sugested I run.
> 
> 1. When I ping my ISP (by name) I get the following response:  ping:
> unknow host

You do not have your nameservers defined in /etc/resolv.conf
Check the documentations from your ISP, he should have given you at least 2
nameserver IP addresses those go into /etc/resolv.conf makeing it look
something like. 

goodnews.net
nameserver xx.xx.xx.xx
nameserver xx.xx.xx.xx
search goodnews.net


> 2.  When I enter the command ifconfig -a. The response is below:
> 
> lo        Link encap:Local Loopback  
>           inet addr:127.0.0.1  Bcast:127.255.255.255  Mask:255.0.0.0
>           UP BROADCAST LOOPBACK RUNNING  MTU:3584  Metric:1
>           RX packets:43 errors:0 dropped:0 overruns:0 frame:0
>           TX packets:43 errors:0 dropped:0 overruns:0 carrier:0
>           collisions:0 
> 
> ppp0      Link encap:Point-to-Point Protocol  
>           inet addr:209.50.107.209  P-t-P:206.112.216.30
> Mask:255.255.255.0
>           UP POINTOPOINT RUNNING  MTU:1500  Metric:1
>           RX packets:6 errors:0 dropped:0 overruns:0 frame:0
>           TX packets:8 errors:0 dropped:0 overruns:0 carrier:0
>           collisions:0 
>           Memory:63f5038-63f5c04 
> 
> 3.  When I enter the command route -n, the response is:
> 
> Kernel IP routing table
> Destination     Gateway         Genmask         Flags Metric Ref    Use
> Iface
> 206.112.216.30  0.0.0.0         255.255.255.255 UH    0      0        0
> ppp0
> 127.0.0.0       0.0.0.0         255.0.0.0       U     0      0        3
> lo
> 0.0.0.0         206.112.216.30  0.0.0.0         UG    0      0        3
> ppp0
> 
> ** My ISP's IP number is 206.112.216.10

That all looks ok to me, you interface is up and running and you have a
route to your ISP and a default route via that host, check your ISP's
documemtation that that is the correct ip as well. It should be.

> 
> Any idea what I should do next
> Thanks for the help
> Chris
> -----Original Message-----
> From: Richard Adams [mailto:[EMAIL PROTECTED]]
> Sent: Sunday, January 23, 2000 2:19 PM
> To: Chris Job
> Cc: [EMAIL PROTECTED]
> Subject: Re: can't surf the web or get my email
> 
> 
> On Sun, 23 Jan 2000,  Chris Job wrote about,  can't surf the web or get
> my email:
> > Hi All
> > 
> > I was having some trouble with my email and my system finally died on
> > me.  I had to re-install the linux software (Res Hat 5.2).
> 
> There is nearly NEVER the need to reinstall inux, period.
>  
> > I can successfully connect to my ISP but can not ping an IP, surf the
> > web or get fetchmail to poll my ISP's mail server.  I am hoping that
> you
> 
> You are not being very helpfull, if you mean you cant ping an IP with an
> IP
> number then you have many more problems that you think.
> 
> It would seem that you dont have a defult route set VIA your isp, now if
> you have a PPP connection the default route should be set when you
> connect.
> 
> Check with the route command, and/or route -ne.
> 
> > can give me some suggestions as to what I can do to get things
> > (espicially my email) working again.
> 
> You give us more spesific information and possably we can help you more.
> 
> >
> > Thanks for any help
> > Chris
> -- 
> Regards Richard
> [EMAIL PROTECTED]
> http://people.zeelandnet.nl/pa3gcu/
-- 
Regards Richard
[EMAIL PROTECTED]
http://people.zeelandnet.nl/pa3gcu/

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