[EXTERNAL EMAIL]
Have you tried resetting the iDRAC?
https://www.dell.com/support/article/en-ca/sln305793/how-to-reset-the-internal-dell-remote-access-controller-idrac-on-a-poweredge-server?lang=en
On 11/3/20 3:50 AM, Ben Argyle wrote:
[EXTERNAL EMAIL]
Hi All,
I'm seeing the below in
/var/log/dell/updatepackage/log/support/iDRAC-with-Lifecycle-Controller_Firmware_FP2XW_LN_4.22.00.53_A00.log
when attempting to upgrade the IDRAC from 4.00.00.00 to 4.22.00.53 with 'dsu'.
I thought it was due to having too low a version of the BIOS (2.4.8), so
successfully upgraded that to 2.8.2 and tried again. There was no change to
the logged output other than it registering the newer BIOS version. I'm _not_
running BitLocker, or anything other than fairly standard software outside of
the OS-supplied (which I hadn't started up anyway).
Every other server of this type (R640) has been fine. Thoughts?
Ben
=================> Update Package application started <=============
Command:
/scripts/iDRAC-with-Lifecycle-Controller_Firmware_FP2XW_LN_4.22.00.53_A00.BIN
-f -q
Date: Tue 3 Nov 07:38:04 GMT 2020
=========================================================================
Release ID: FP2XWA00
Update Package version: 20.06.200 (BLD_888)
Collecting inventory...
<?xml version="1.0"?>
<SVMInventory lang="en">
<Device componentID="25227" display=" iDRAC">
<Application componentType="FRMW" version="4.00.00.00" display=" iDRAC"/>
</Device>
<System systemID="716"/>
<OperatingSystem osVendor="Red Hat" osArch="x64" majorVersion="7.0" minorVersion="9"
spMajorVersion="0" spMinorVersion="0"/>
<Device componentID="159" display="BIOS" impactsTPMmeasurements="TRUE">
<Display>BIOS</Display>
<Application componentType="BIOS" version="2.8.2" display="BIOS"/>
</Device>
</SVMInventory>
Creating payload file list for UpdRollBack by framework, if needed later.
MovePayload: Entry
MovePayload: Processing payload directory.
MovePayload: Moving firmimgFIT.d9
MovePayload: Exiting.
Running validation...
iDRAC
Application: iDRAC
Previous version: 4.00.00.00
New version: 4.22.00.53
The version of this Update Package is newer than the currently installed
version.
Software application name: iDRAC
Package version: 4.22.00.53
Installed version: 4.00.00.00
Executing update...
WARNING: DO NOT STOP THIS PROCESS OR INSTALL OTHER PRODUCTS WHILE UPDATE IS
IN PROGRESS.
THESE ACTIONS MAY CAUSE YOUR SYSTEM TO BECOME UNSTABLE!
Atleast one device updated: Check return 255
Device: iDRAC
Application: iDRAC
Failed to reach virtual device. This could be caused by BitLocker or other
security software being enabled. For more information, see the Update Package
User's Guide.
============================> Update Result <============================
Update complete
Application: iDRAC
Previous version: 4.00.00.00
New version: 4.22.00.53
=========================================================================
Exit code = 0 (Success)
Tue 3 Nov 07:41:43 GMT 2020
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