Hi
As part of iDRAC update, the USB drive is exposed from iDRAC to host OS to
transfer payload. Please make sure the USB device is not blacklisted on your
system and could you please share the OS logs ( /var/log/messages) after iDRAC
update
Thanks
Santosh
-----Original Message-----
From: Linux-PowerEdge <linux-poweredge-boun...@dell.com> On Behalf Of Ben Argyle
Sent: Tuesday, November 3, 2020 9:53 PM
To: linux-poweredge@dell.com
Subject: Re: [Linux-PowerEdge] iDRAC update failure
[EXTERNAL EMAIL]
Yes. I did a soft reset from the iDRAC web GUI
(Maintenance->Diagnostics->Reset iDRAC). I don't want to do a
hard/configuration reset and lose IP details, etc. Still no effect:
=================> Update Package application started <=============
Command:
/var/log/dell/updatepackage/log/support/iDRAC-with-Lifecycle-Controller_Firmware_FP2XW_LN_4.22.00.53_A00.BIN
-f -q
Date: Tue 3 Nov 16:14:58 GMT 2020
=========================================================================
Release ID: FP2XWA00
Update Package version: 20.06.200 (BLD_888)
Collecting inventory...
<?xml version="1.0"?>
<SVMInventory lang="en">
<Device componentID="25227" display=" iDRAC">
<Application componentType="FRMW" version="4.00.00.00" display=" iDRAC"/>
</Device>
<System systemID="716"/>
<OperatingSystem osVendor="Red Hat" osArch="x64" majorVersion="7.0"
minorVersion="9" spMajorVersion="0" spMinorVersion="0"/>
<Device componentID="159" display="BIOS" impactsTPMmeasurements="TRUE">
<Display>BIOS</Display>
<Application componentType="BIOS" version="2.8.2" display="BIOS"/>
</Device>
</SVMInventory>
Creating payload file list for UpdRollBack by framework, if needed later.
MovePayload: Entry
MovePayload: Processing payload directory.
MovePayload: Moving firmimgFIT.d9
MovePayload: Exiting.
Running validation...
iDRAC
Application: iDRAC
Previous version: 4.00.00.00
New version: 4.22.00.53
The version of this Update Package is newer than the currently installed
version.
Software application name: iDRAC
Package version: 4.22.00.53
Installed version: 4.00.00.00
Executing update...
WARNING: DO NOT STOP THIS PROCESS OR INSTALL OTHER PRODUCTS WHILE UPDATE IS IN
PROGRESS.
THESE ACTIONS MAY CAUSE YOUR SYSTEM TO BECOME UNSTABLE!
Atleast one device updated: Check return 255
Device: iDRAC
Application: iDRAC
Failed to reach virtual device. This could be caused by BitLocker or other
security software being enabled. For more information, see the Update Package
User's Guide.
============================> Update Result <============================
Update complete
Application: iDRAC
Previous version: 4.00.00.00
New version: 4.22.00.53
=========================================================================
Exit code = 0 (Success)
Tue 3 Nov 16:18:36 GMT 2020
Ben
-----Original Message-----
From: Linux-PowerEdge <linux-poweredge-boun...@dell.com> On Behalf Of Patrick
Boutilier
Sent: 03 November 2020 13:57
To: linux-poweredge@dell.com
Subject: Re: [Linux-PowerEdge] iDRAC update failure
[EXTERNAL EMAIL]
Have you tried resetting the iDRAC?
https://www.dell.com/support/article/en-ca/sln305793/how-to-reset-the-internal-dell-remote-access-controller-idrac-on-a-poweredge-server?lang=en
On 11/3/20 3:50 AM, Ben Argyle wrote:
>
> [EXTERNAL EMAIL]
>
> Hi All,
>
> I'm seeing the below in
> /var/log/dell/updatepackage/log/support/iDRAC-with-Lifecycle-Controller_Firmware_FP2XW_LN_4.22.00.53_A00.log
> when attempting to upgrade the IDRAC from 4.00.00.00 to 4.22.00.53 with
> 'dsu'. I thought it was due to having too low a version of the BIOS (2.4.8),
> so successfully upgraded that to 2.8.2 and tried again. There was no change
> to the logged output other than it registering the newer BIOS version. I'm
> _not_ running BitLocker, or anything other than fairly standard software
> outside of the OS-supplied (which I hadn't started up anyway).
>
> Every other server of this type (R640) has been fine. Thoughts?
>
> Ben
>
> =================> Update Package application started <=============
>
> Command:
> /scripts/iDRAC-with-Lifecycle-Controller_Firmware_FP2XW_LN_4.22.00.53_A00.BIN
> -f -q
>
> Date: Tue 3 Nov 07:38:04 GMT 2020
>
> ======================================================================
> ===
>
> Release ID: FP2XWA00
>
> Update Package version: 20.06.200 (BLD_888)
>
> Collecting inventory...
> <?xml version="1.0"?>
> <SVMInventory lang="en">
> <Device componentID="25227" display=" iDRAC">
> <Application componentType="FRMW" version="4.00.00.00" display=" iDRAC"/>
> </Device>
> <System systemID="716"/>
> <OperatingSystem osVendor="Red Hat" osArch="x64" majorVersion="7.0"
> minorVersion="9" spMajorVersion="0" spMinorVersion="0"/>
> <Device componentID="159" display="BIOS" impactsTPMmeasurements="TRUE">
> <Display>BIOS</Display>
> <Application componentType="BIOS" version="2.8.2" display="BIOS"/>
> </Device>
> </SVMInventory>
> Creating payload file list for UpdRollBack by framework, if needed later.
> MovePayload: Entry
> MovePayload: Processing payload directory.
> MovePayload: Moving firmimgFIT.d9
> MovePayload: Exiting.
> Running validation...
>
> iDRAC
> Application: iDRAC
> Previous version: 4.00.00.00
> New version: 4.22.00.53
>
> The version of this Update Package is newer than the currently installed
> version.
> Software application name: iDRAC
> Package version: 4.22.00.53
> Installed version: 4.00.00.00
>
>
> Executing update...
> WARNING: DO NOT STOP THIS PROCESS OR INSTALL OTHER PRODUCTS WHILE
> UPDATE IS IN PROGRESS.
> THESE ACTIONS MAY CAUSE YOUR SYSTEM TO BECOME UNSTABLE!
> Atleast one device updated: Check return 255
> Device: iDRAC
> Application: iDRAC
> Failed to reach virtual device. This could be caused by BitLocker or other
> security software being enabled. For more information, see the Update Package
> User's Guide.
>
> ============================> Update Result
> <============================
>
> Update complete
> Application: iDRAC
> Previous version: 4.00.00.00
> New version: 4.22.00.53
> ======================================================================
> ===
> Exit code = 0 (Success)
> Tue 3 Nov 07:41:43 GMT 2020
>
> _______________________________________________
> Linux-PowerEdge mailing list
> Linux-PowerEdge@dell.com
> https://lists.us.dell.com/mailman/listinfo/linux-poweredge
>
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