since we are on the subject.  our three supersparcs that died had 32meg
memory modules (4 @ 32).  When they died and Sun came out, they charged
us 3 x 400 dollrs to replace one 32 meg DIMM in each machine.  Yes, you
heard that right, 400 bucks for a 32 meg DIMM.  I just paid 300 bucks for
128M 72 bit ECC dimms for my quad xeon.  When he gave me the bill, I held
my hands over my head.  He said "what's that all about?"  I told
him "if you are going to rob me, I'm damned sure going to hold my
hands over my head so you don't also shoot me.  :)

He was pissed.

I was pissed.

Had to keep a mop handy for days in fact.

ANd then he charged me 1000 bucks for a 524mb scsi disk (yes, 1/2
gig).

And I held my hands up when he walked in..  :)

Robert Hyatt                    Computer and Information Sciences
[EMAIL PROTECTED]               University of Alabama at Birmingham
(205) 934-2213                  115A Campbell Hall, UAB Station 
(205) 934-5473 FAX              Birmingham, AL 35294-1170

On Wed, 13 Jan 1999, Robert G. Brown wrote:

> On Wed, 13 Jan 1999, Robert M. Hyatt wrote:
> 
> > do you have a local dealer with a SIMM/DIMM tester?  We ran into problems
> > like this last year.  Dropping a 60ns DIMM into the tester would get "safe
> > at 73ns" and nonsense like that.  And that obviously won't work when the
> > timing is tight.  We use Kingston and don't have problems.
> 
> Alas, no.  Pop 'em and swap 'em are our only ways of testing.  Or
> perhaps I should answer maybe, and ask around...
> 
> > >    e) Don't know what stage to put this, but I've found putting an
> > > actual multimeter on the power supply to be helpful in the past, as well
> > > as a careful check of its rated peak current/power.  Some systems,
> > > especially ATX systems, won't start unless the power supply can provide
> > > enough current at startup, and vendors sometimes load in the cards or
> > > peripherals after burning in the motherboard (idiots!) and don't realize
> > > that a system built with a cheap PS won't boot.  In our case, I was
> > > running the lm-sensors package and already knew the core voltages and
> > > temperatures to be in the nominal range.
> > > 
> > 
> > a 'scope is better.  You want a smooth output, not something with a
> > lot of 60 hz ripple scattered everywhere.  We had one of these in a Sun
> > a couple of years ago and it caused random and intermittent failures that
> > were a pain to find.
> 
> Scope is better, but don't have one at home.  Yet, anyway.;-)
> 
> > I think one good point is to always start with 'quality' parts.  IE we
> > bought a bunch of Sun supersparcs last year.  We have had three fail
> > completely already, all three being memory problems.  All three had
> > memory by (I think) samson.  When we have tried PC's (pentium pros and
> > up) using them in heavy-duty applications like file servers and the like,
> > we have had problems with off-brand memory being way out of spec.  IE 
> > just because it says PC100 doesn't mean it works at PC100 speeds.  Or
> > just because it says 60ns on the actual chips, doesn't mean it will
> > safely/reliably operate at 60ns.  We've been considering buying a tester
> > ourselves we have so many machines scattered around.
> 
> Agreed, but until a year ago I had no difficulty with Aberdeen or its
> house-brand memory.  A year ago my systems rep went out on maternity
> leave and the whole organization (from my point of view) went to hell in
> a handbasket.  Some four out of four purchases from them have had one or
> more significant hardware problems that are tremendously expensive in
> human time to fix, even though I was microspecifying nearly every
> component of the system from high quality manufacturers.
> 
> I've changed my philosophy.  Now, whenever possible I deal with a local
> merchant whose prices are close to mail order and can custom order me
> anything I want.  If I buy a system or part and it doesn't work, I drive
> over, hand them the system or the part and say "this doesn't work,
> fix/replace it".  Then I drive back.  If they want to sell my house
> brand PC100 memory, it's up to them to ensure that it works flawlessly
> because if linux fails to run on the system, it's almost certainly
> hardware and I'll be right back in.
> 
>   rgb
> 
> Robert G. Brown                              http://www.phy.duke.edu/~rgb/
> Duke University Dept. of Physics, Box 90305
> Durham, N.C. 27708-0305
> Phone: 1-919-660-2567  Fax: 919-660-2525     email:[EMAIL PROTECTED]
> 
> 
> 
> 

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