Did you try a different cable?

On Tue, 1 Aug 2006, Wafa Hakim Orman wrote:

> Hi all,
>
> I'm new to this list, & here because I just bought a brand-new HP
> Deskjet 5440 after checking & making sure that it is indeed
> Linux-compatible. However, I seem to have an insane amount of trouble
> making it work. Basically the USB device (I just want to set it up as a
> local printer) is not detected.
>
> The option to select a local printer in the Add Printer wizard is greyed
> out. If I manually put in a port, like usb:/dev/bus/usb/lp it lets me
> add a printer, but does nothing when I try & print a test page.
>
> I got the following output from dmesg:
> hub 1-0:1.0: Cannot enable port 1.  Maybe the USB cable is bad?
>
> And the following from tail /var/log/messages:
>
> Aug  1 17:31:13 localhost kernel: [17180325.788000] sd 0:0:0:0: Attached
> scsi removable disk sda
> Aug  1 17:31:13 localhost kernel: [17180325.832000] sd 0:0:0:0: Attached
> scsi generic sg0 type 0
> Aug  1 17:31:43 localhost kernel: [17180355.748000] usb 3-3: USB
> disconnect, address 9
> Aug  1 17:45:37 localhost -- MARK --
>
> /proc/bus/usb/devices also shows no sign of the printer. Here is the
> file while the printer is plugged in:
> T:  Bus=03 Lev=00 Prnt=00 Port=00 Cnt=00 Dev#=  1 Spd=480 MxCh= 6
> B:  Alloc=  0/800 us ( 0%), #Int=  0, #Iso=  0
> D:  Ver= 2.00 Cls=09(hub  ) Sub=00 Prot=01 MxPS=64 #Cfgs=  1
> P:  Vendor=0000 ProdID=0000 Rev= 2.06
> S:  Manufacturer=Linux 2.6.15-26-386 ehci_hcd
> S:  Product=EHCI Host Controller
> S:  SerialNumber=0000:00:1d.7
> C:* #Ifs= 1 Cfg#= 1 Atr=c0 MxPwr=  0mA
> I:  If#= 0 Alt= 0 #EPs= 1 Cls=09(hub  ) Sub=00 Prot=00 Driver=hub
> E:  Ad=81(I) Atr=03(Int.) MxPS=   2 Ivl=256ms
>
> T:  Bus=02 Lev=00 Prnt=00 Port=00 Cnt=00 Dev#=  1 Spd=12  MxCh= 2
> B:  Alloc=  0/900 us ( 0%), #Int=  0, #Iso=  0
> D:  Ver= 1.10 Cls=09(hub  ) Sub=00 Prot=00 MxPS=64 #Cfgs=  1
> P:  Vendor=0000 ProdID=0000 Rev= 2.06
> S:  Manufacturer=Linux 2.6.15-26-386 uhci_hcd
> S:  Product=UHCI Host Controller
> S:  SerialNumber=0000:00:1d.1
> C:* #Ifs= 1 Cfg#= 1 Atr=c0 MxPwr=  0mA
> I:  If#= 0 Alt= 0 #EPs= 1 Cls=09(hub  ) Sub=00 Prot=00 Driver=hub
> E:  Ad=81(I) Atr=03(Int.) MxPS=   2 Ivl=255ms
>
> T:  Bus=01 Lev=00 Prnt=00 Port=00 Cnt=00 Dev#=  1 Spd=12  MxCh= 2
> B:  Alloc=  0/900 us ( 0%), #Int=  0, #Iso=  0
> D:  Ver= 1.10 Cls=09(hub  ) Sub=00 Prot=00 MxPS=64 #Cfgs=  1
> P:  Vendor=0000 ProdID=0000 Rev= 2.06
> S:  Manufacturer=Linux 2.6.15-26-386 uhci_hcd
> S:  Product=UHCI Host Controller
> S:  SerialNumber=0000:00:1d.0
> C:* #Ifs= 1 Cfg#= 1 Atr=c0 MxPwr=  0mA
> I:  If#= 0 Alt= 0 #EPs= 1 Cls=09(hub  ) Sub=00 Prot=00 Driver=hub
> E:  Ad=81(I) Atr=03(Int.) MxPS=   2 Ivl=255ms
>
>
> So my USB ports are working, & hotplug is working (I checked with my
> flash drive). I checked the list of hotplug-supported devices, though,
> on www.linux-usb.org, & this particular printer is not there.
>
> My kernel is 2.6.15-26-386, & I am using Kubuntu Dapper (6.06).
>
> So how do I manually get this printer to work? Any ideas or suggestions?
>
> Thanks a ton,
> Wafa.
>

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