> Apart from the fact that everyone who has contacted BT appears to have 
> gotten a slightly different version.

There is no point talking to BT

> Don't hold your breath with Oftel though, when it comes to customer related
> issues they frequently appear uninterested. (Witness their recent refusal
> to ensure the enforcement of an EU directive.)

The more hassle they get the more they cant avoid it. 

Alan


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