you lose faith fast in xtra when you are working away on the help
desk and call the NOC and tell them ADSL authenticate server is down
and the tech comes back with "what's adsl"
At 09:40 p.m. 25/04/2006, you wrote:
I was offered the chance to get a free broadband modem if I took this Internet
survey, so I did, and didn't win the modem anyway ;) Sic transit
gloria mundi!
Anyway, here's the details. I feel a bit like a house-owner interrupting a
burglary, only to be given a survey form on: how we may best burgle you; what
items you wish us to take; what would satisfy you as a burglary
customer; and is
there any way we can improve our service to you? Together with hints about
switching off noisy burglar alarms so no one gets their beauty sleep disturbed
in any way, etc ...
Wesley Parish
